Our thoughts on Customer Feedback Analytics

December Product Updates: featuring automated tagging

Mopinion: December Product Updates: featuring automated tagging - Cover image

The Mopinion team is committed to providing the best possible feedback analytics solution out there; an objective which requires constant improvement and innovation. Thanks to the feedback of our customers, we’re happy to announce the release of several updates and new features within our software this month! The following updates and new features have just […]

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Mopinion’s Top 10 ‘Hottest’ Blog Posts of 2017

Mopinion: Mopinion’s Top 10 ‘Hottest’ Blog Posts of 2017 - Cover Image

And…that’s a wrap for 2017! We are thrilled to report that we’ve published well over 100 blog posts this year. Aside from being a great resource for everything online feedback, the Mopinion blog covers a wide range of digital topics and trends. From Customer Experience and User Experience to the Online Customer Journey and the […]

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Top 20 Customer Journey Mapping Tools: An Overview

Mopinion: Top 20 Customer Journey Mapping Tools: An Overview - Cover

With rising customer expectations, the need to deliver an exceptional customer experience (CX) is at an all-time high. And frankly, the best way to achieve this superior level of CX is to visualise it – which is often done using a process called customer journey mapping. A customer journey map essentially tells the story of […]

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Top 10 User Feedback Plugins for WordPress

Mopinion: Top 10 User Feedback Plugins for WordPress - Cover Image

WordPress is one of the most popular content management systems available with nearly 75 million websites. What’s great about this open source software is that it offers well over 53,000 different plugins that gives users the opportunity to extend the functionality of their websites. These plugins can range anywhere from SEO tools and Landing pages […]

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