Our thoughts on Digital Customer Experience

Employee in the Spotlight: Mohamad Haroon

Employee in the Spotlight: Mohamad Haroon: cover

Welcome to this month’s Employee in the Spotlight! As you all might already know, in this blog series we introduce the Mopinion team members to you one-by-one. Last month we sat down with Marketing employee Dorian and this month it’s time for one of our more versatile employees, Mohamad Haroon. Having previously worked for Mopinion […]

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The State of Customer Experience (CX) in 2020

state-of-cx-textless-100

It’s mid-2020 and we’re still in the midst of a raging Coronavirus pandemic, which has greatly affected the lives and livelihood of people and businesses all across the globe. That being said, this pandemic will likely also have a lasting impact on the state of the customer. In other words, when things ‘return to normal’, […]

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August Product Update: brand new survey flow, Salesforce integration and more

July Product Update: brand new survey flow, single sign-on, Salesforce integration and more - Cover

Ready for this month’s product update? We’ve got a lot of juicy new features and updates for you including a new integration with Salesforce, the release of a new survey flow which now includes a dedicated form type for Email Feedback, a new version of the Mopinion Mobile Forms app in the Google Play Store […]

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Mopinion launches new integration with Salesforce

Mopinion: Mopinion launches new integration with Salesforce - Cover

Mopinion is pleased to announce that we’ve just launched a new integration with Salesforce. This new integration makes it possible for users to push feedback to a Salesforce Form. Salesforce offers two HTML forms: web-to-case (which creates a new support / service case in Salesforce with contact details and feedback) and web-to-lead (which creates a […]

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