This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. You can read more about how we use cookies here
Create a Seamless
A great experience starts with feedback
Providing a frictionless digital experience is no easy feat, especially in a world where customer expectations are changing with the day. That’s why you need an agile solution that complements your quantitative data (the what) and tells you the story behind it (the why).
Mopinion gives you a fresh perspective on the online journey, with actionable insights into the motivation behind customer behaviour on your digital channels.
Our products
It’s time for Digital-First Enterprises to take control of the entire Online Journey
Mopinion for Websites
Get the inside scoop on how your customers experience your website so that you can drive strategy and boost engagement. Select a carefully crafted survey template or design your own feedback surveys from scratch and start gathering contextual insights right away.
Read more
Mopinion for Apps
Collect powerful feedback from your native apps with Mopinion’s flexible and easy-to-install SDKs for iOS and Android. This solution fully integrates with your mobile native user experience, enabling a frictionless mobile journey for your users.
Read more
Mopinion for Email
It’s time to take your email marketing campaigns to the next level. It’s not just about the number of clicks or opens. Leverage email campaign feedback and ensure you’re sending the right message to your audience.
Read more
Expert-designed forms for every touchpoint
Customer Satisfaction (CSAT)
Customer Satisfaction is considered one of the top scoring methods among businesses for measuring loyalty to your brand.
See live example
Goal Completion Rate (GCR)
GCR surveys tell you which of your visitors have completed, partly completed or failed to complete a specific goal on your website.
See live example
Net Promoter Score (NPS)
NPS provides a benchmark that is indicative of customer success. It tells you how likely your customers are to recommend your business.
See live example
Customer Effort Score (CES)
Customer Effort Score is a commonly used metric that measures how much effort it took the customer to achieve his/her goal.
See live exampleSee what they have to say
Mopinion plays well with others
From web analytics and CRM tools to Project Management and A/B Testing, we integrate seamlessly with all of your favorite digital marketing tools.
View all integrations