![[:en]TomTom Mopinion Feedback Customer Story[:]](https://mopinion.com/wp-content/uploads/2016/07/tomtom-testimonial-bg-1024x512.jpg)
Why TomTom is using feedback to improve the customer experience “Just CSAT is too simple. One of the key reasons why we chose Mopinion, is that it’s very important to capture the feedback of certain pages. The Customer Satisfaction Score to me is not all that important, because it’s not actionable. The Customer Satisfaction Score […]
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