Our thoughts on Digital Customer Experience

Pre-Recorded Webinar: How Financial Institutions use Online Feedback Software to Improve the Online Experience In this short webinar you will learn: How you can collect and analyse user feedback from your websites, mobile apps, and emails How you can use online user feedback to improve the online experience How you can use online user feedback […]

Onboarding Webinar Phase 1: Form Building & Deployments During this pre-recorded webinar you will: Explore the creation of a basic, passive feedback form Explore how to set the deployment conditions Walk through the implementation of the Mopinion deployment code through the Google Tag Manager Duration: 45 minutes Watch this webinar on demand… What is the […]

Onboarding Webinar Phase 2: Reporting & Dashboard Configuration During this pre-recorded webinar you will: Take a closer look at different dashboard layout options See step-by-step how to build clear and effective charts Explore the best ways to utilise inbox filters Duration: 40 minutes Watch this webinar on demand… What is the Mopinion Academy? The Mopinion […]

Onboarding Webinar Phase 3: Action Management / Follow up / Sharing within your Organisation During this pre-recorded webinar you will learn: How to set up live email alerts How to leverage notes, reminders and tasks to track your actions and visualise progress Duration: 45 minutes Watch this webinar on demand… What is the Mopinion Academy? […]

Pre-recorded Webinar: How major travel organisation TUI leverages online customer feedback In this short webinar you will learn: How to gather real time feedback from your online visitors How to use online customer feedback to optimise the online experience How to use online customer feedback to boost online sales How TUI gets the most out […]

Pre-recorded Webinar: How de Bijenkorf (part of Selfridges Group) utilises the power of online customer feedback In this short webinar you will learn: How you can gather real time feedback from your online visitors How you can use online customer feedback to optimise the online experience How you can use online customer feedback to boost […]