{"id":59768,"date":"2021-01-25T15:53:53","date_gmt":"2021-01-25T14:53:53","guid":{"rendered":"https:\/\/beta-site.mopinion.com\/le-e-commerce-et-le-retail\/"},"modified":"2025-09-01T12:29:31","modified_gmt":"2025-09-01T11:29:31","slug":"ecommerce-et-retail","status":"publish","type":"page","link":"https:\/\/mopinion.com\/fr\/solution\/industrie\/ecommerce-et-retail\/","title":{"rendered":"Le E-commerce et le Retail"},"content":{"rendered":"<section class=\"header-light\">\n<div class=\"container-lg\">\n<div class=\"row align-items-center\">\n<div class=\"col-10 mx-auto col-md-5 col-lg-6 xs-mb-40 header-text-container-top__new\">\n<div class=\"header-text-content-top__new text-center text-md-start\">\n<h4 class=\"mb-0\">Mopinion pour<\/h4>\n<h1>le E-commerce et le Retail<\/h1>\n<h3 class=\"xs-mb-30\">Offrez \u00e0 vos acheteurs en ligne l&rsquo;exp\u00e9rience digitale dont ils ont envie<\/h3>\n<div class=\"header-cta\"> \n    <div class=\"row\">\n        <div class=\"col-12\">\n            <div class=\"header-btn-wrapper justify-content-center justify-content-md-start header-cta cta-light gap-3 px-0\">\n                <a href=\"https:\/\/app.mopinion.com\/account\/sign-up\/\" id=\"get-started-header-cta\" class=\"btn btn-request btn-md btn-outline-primary uppercase\">Inscription<\/a>\n                \n                <a id=\"demo-header-cta\" class=\"btn btn-request btn-md btn-primary uppercase\" href=\"https:\/\/mopinion.com\/fr\/demandez-une-demo-personnalisee\/\">Demandez une demo<\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"col-12 col-md-7 col-lg-6\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2020\/11\/27153808\/cx-prof-580x550.png\" alt=\"le E-commerce et le Retail\">\n            <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"customer-logo-section\">\n<div class=\"container\">\n<div class=\"row xs-pt-20 xs-pb-20 text-center\">\n\t\t\t\t<a href=\"https:\/\/mopinion.com\/fr\/nos-clients\/\"><br \/>\n\t\t\t\t\t<span class=\"btn btn-tertiary cust-logo-btn\">Voir nos clients<\/span><\/p>\n<ul class=\"client-logos-home col-sm-12\">\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"Ahold Logo\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_ah.svg\" style=\"margin-top:-5px;\"><\/li>\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"Walmart Logo\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_walmart.svg\"><\/li>\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"E.Leclerc Logo\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_eleclerc.svg\"><\/li>\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"Leroy Merlin Logo\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_leroy.svg\"><\/li>\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"Decathlon\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_decathlon.svg\"><\/li>\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"Hunkemoller\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_hunkemuller.svg\"><\/li>\n<\/ul>\n<p>\t\t\t\t<\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"usp-text-section skewed xs-pt-60 xs-pb-60\">\n<div class=\"container xs-pt-60 xs-pb-60 xs-mt-40\">\n<div class=\"row\">\n<div class=\"col-sm-10 col-sm-offset-1\">\n<h2 class=\"xs-mb-20 text-center text-inverse\">R\u00e9volutionner l&rsquo;exp\u00e9rience digitale dans le retail <\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row\">\n<div class=\"col-sm-10 col-sm-offset-1 text-inverse\">\n<p class=\"lead text-center text-inverse\">\n\t\t\t\t\t\tVos clients sont d\u00e9sireux d&rsquo;exp\u00e9riences interactives et de vivre un parcours d&rsquo;achat en ligne irreprochable, et c&rsquo;est \u00e0 vous de le leur offrir. Commencez par identifier les raisons de certains comportements d&rsquo;achat et dites adieu aux conversions manqu\u00e9es.<\/p>\n<p>\t\t\t\t\t\tAvec Mopinion, votre organisation peut facilement identifier les opportunit\u00e9s afin de fid\u00e9liser les clients, d&rsquo;augmenter la satisfaction et d&rsquo;am\u00e9liorer l&rsquo;exp\u00e9rience globale \u00e0 travers de multiples canaux et points de contact digitaux.\n\t\t\t\t\t<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"product-usp xs-pt-60 xs-pb-60\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-sm-4 text-center\">\n<div class=\"usp-icon\">\n\t\t  \t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/flat-icons\/loyalty.svg\" alt=\"Prioritise your online customers\">\n\t\t  <\/div>\n<p class=\"usp-title xs-mt-20 fw-600\">Fid\u00e9lisation des clients<\/p>\n<\/p><\/div>\n<div class=\"col-sm-4 text-center\">\n<div class=\"usp-icon\">\n\t\t  \t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/flat-icons\/boost-sdk-icon.svg\" alt=\"Gain meaningful CX insights\">\n\t\t<\/div>\n<p class=\"usp-title xs-mt-20 fw-600\">Favoriser la conversion en ligne<\/p>\n<\/p><\/div>\n<div class=\"col-sm-4 text-center\">\n<div class=\"usp-icon\">\n\t\t  \t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/flat-icons\/web-dev-icon.svg\"  alt=\"Deliver a powerful digital experience\">\n\t\t  <\/div>\n<p class=\"usp-title xs-mt-20 fw-600\">Offrir une exp\u00e9rience digitale exceptionnelle<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"product-section\">\n<div class=\"xs-pt-60 xs-pb-60 container-fluid\">\n<div class=\"row channel-container first-channel-container\">\n<div class=\"col-md-6 product-img text-center product-img-left\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/solutions\/cxprof\/checkout-form-v2.svg\" alt=\"Lower cart abandonment rates once and for all\">\n          <\/div>\n<div class=\"col-md-5 product-text-container\">\n<div class=\"product-text-content\">\n<h4>R\u00e9duire d\u00e9finitivement le taux d&rsquo;abandon des paniers d&rsquo;achat<\/h4>\n<p>L&rsquo;abandon des paniers d&rsquo;achat est un fl\u00e9au quotidien pour les retailers et les boutiques en ligne du monde entier. Mais cela ne veut pas dire que vous devez vous aussi \u00eatre victime de ce fl\u00e9au&#8230; Mopinion vous offre les outils dont vous avez besoin pour collecter des feedback instantan\u00e9ment tout en ciblant simultan\u00e9ment vos visiteurs avec une grande pr\u00e9cision.\n\t\t\t\t   <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row channel-container light-bg skewed\">\n<div class=\"col-md-5  left-container  product-text-container\">\n<div class=\"product-text-content  product-text-left\">\n<h4>Satisfaire les acheteurs \u00e0 chaque point de contact<\/h4>\n<p>De la recherche de produits et de leur pr\u00e9sentation sur les pages de r\u00e9sultats, de l&rsquo;achat au service apr\u00e8s-vente, vous devez \u00eatre pr\u00e9sent pour vos clients \u00e0 chaque \u00e9tape. Avec Mopinion, vous pouvez recueillir des feedback dans les moments qui comptent, gr\u00e2ce \u00e0 des formulaires de feedback adapt\u00e9s \u00e0 vos points de contact les plus critiques dans le parcours d&rsquo;achat en ligne.\n\t\t\t\t\t   <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"col-md-6  product-img text-center product-img-right\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/solutions\/ecommerce-and-retail\/cust-journey-w-bg.svg\" alt=\"Satisfy your shoppers at every digital touchpoint\">\n\t\t\t  <\/div>\n<\/p><\/div>\n<div class=\"row channel-container\">\n<div class=\"col-md-6 product-img text-center product-img-left\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/solutions\/ecommerce-and-retail\/foster-loyalty.svg\" alt=\"Foster loyalty through personalised digital channels\">\n\t\t\t  <\/div>\n<div class=\"col-md-5 product-text-container\">\n<div class=\"product-text-content\">\n<h4>Renforcer la fid\u00e9lit\u00e9 gr\u00e2ce \u00e0 des canaux digitaux personnalis\u00e9s<\/h4>\n<p>Constituez une base de donn\u00e9es riche sur chaque segment de client\u00e8le et commencez \u00e0 offrir des exp\u00e9riences personnalis\u00e9es sur tous vos canaux digitaux. Mopinion vous permet de recueillir des donn\u00e9es sur vos clients et de les enrichir avec des informations utiles. L&rsquo;utilisation de tableaux de bord intuitifs lors de l&rsquo;analyse des feedback attirera imm\u00e9diatement l&rsquo;attention sur les tendances cl\u00e9s.\n\t\t\t\t\t   <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"in-page-feedback-section\">\n<div class=\"container\">\n<div class=\"in-page-form-container in-page-center\">\n<div class=\"inPageFeedback\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"security-section mb-5 py-4 xs-mt-5 dark-bg skewed overflow-hidden\">\n    <div class=\"container py-5 py-md-0\">\n        <div class=\"row my-4\">\n            <div class=\"col-10 offset-1 offset-sm-0 col-sm-12 col-md-6 mb-4 mb-md-0 d-flex flex-column justify-content-center\">\n                <h2 class=\"xs-mb-20 text-start text-inverse\">Toujours conforme aux normes europ\u00e9ennes<\/h2>\n                <p class=\"xs-mb-20 text-start text-inverse\">\n                    Mopinion s\u2019engage \u00e0 prot\u00e9ger vos donn\u00e9es et \u00e0 respecter les politiques les plus strictes en mati\u00e8re de s\u00e9curit\u00e9, de confidentialit\u00e9 et d\u2019accessibilit\u00e9. Nous offrons une accr\u00e9ditation de s\u00e9curit\u00e9 maximale avec la norme ISO 27001 : 2017 et nous respectons le R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) et la Loi californienne sur la protection de la vie priv\u00e9e des consommateurs (CCPA). Nous offrons \u00e9galement une meilleure accessibilit\u00e9 \u00e0 tous les types d\u2019utilisateurs d\u2019internet gr\u00e2ce \u00e0 la certification WCAG 2.1 niveau AA.                <\/p>\n                \n            <\/div>\n            <div class=\"col-12 col-md-6 pt-4 pt-md-0 d-flex justify-content-center align-items-center\">\n                <img class=\"insights-section__image\" loading=\"lazy\" decoding=\"async\"\n                    src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/svg\/security-anim-2.svg\"\n                    width=\"455\" height=\"287\" alt=\"Mopinion Security\">\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"customer-quote-section mb-4 py-4\">\n\t<div class=\"container xl-pb-5 pb-4 pb-lg-5 mt-5\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-10 offset-1 offset-sm-0 col-sm-12 text-center\">\n\t\t\t\t<h2 class=\"mb-5\">Ce que les leaders du march\u00e9 ont \u00e0 dire<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 swiper swiper-customer-quotes\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\n\t\t\t\t<!-- Swiper slide -->\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<div class=\"container h-100\">\n\t\t\t\t\t\t\t\t<div class=\"row h-100 rounded-top overflow-hidden\">\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__image-container col-12 col-xl-6 col-lg-5 d-none d-lg-flex px-3 align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customer_quotes\/vodafone-conversational.webp\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"Vodafone Conversational Feedback\" width=\"450\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quote-container d-flex flex-column justify-content-between col-xl-6 col-lg-7 col-12 p-5\">\n\t\t\t\t\t\t\t\t\t\t<blockquote class=\"swiper-customer-quotes__quote text-center mx-2 my-4\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__text position-relative fs-4 fw-400 fst-italic lh-sm\">Nous avons constat\u00e9 une augmentation de pr\u00e8s de 60 % de l&#039;engagement avec nos enqu\u00eates de feedback conversationnel par rapport aux enqu\u00eates standard et passives. Il semble que nos clients per\u00e7oivent ce type d&#039;enqu\u00eate davantage comme une conversation que comme un sondage.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quotee d-flex flex-column ms-auto\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"d-flex justify-content-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_vodafone.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"100\" alt=\"Vodafone logo\" class=\"\" style=\" transform: translateX(-0.75rem);\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__by text-start mb-0 fw-600\"><strong>Fran Jordan<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-start fw-400 lh-1\">Responsable du chapitre<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-center pt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mopinion.com\/fr\/vodafone-irlande-deploie-strategie-entreprise-centree-client\/\" class=\"see-all bold\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tLire l'article complet <i class=\"fa fa-arrow-right\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<div class=\"container h-100\">\n\t\t\t\t\t\t\t\t<div class=\"row h-100 rounded-top overflow-hidden\">\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__image-container col-12 col-xl-6 col-lg-5 d-none d-lg-flex px-3 align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customer_quotes\/etos-tablet-2.webp\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"Etos Exit Feedback\" width=\"450\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quote-container d-flex flex-column justify-content-between col-xl-6 col-lg-7 col-12 p-5\">\n\t\t\t\t\t\t\t\t\t\t<blockquote class=\"swiper-customer-quotes__quote text-center mx-2 my-4\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__text position-relative fs-4 fw-400 fst-italic lh-sm\">Nous ne savions pas ce que nos clients attendaient de notre site web. Il \u00e9tait n\u00e9cessaire de recueillir des feedbacks le plus rapidement possible pour apprendre et am\u00e9liorer leur exp\u00e9rience d&#039;achat.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quotee d-flex flex-column ms-auto\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"d-flex justify-content-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_etos.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"100\" alt=\"Etos logo\" class=\"\" style=\" transform: translateX(-0.75rem);\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__by text-start mb-0 fw-600\"><strong>Emiel Hoosemans<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-start fw-400 lh-1\">Sp\u00e9cialiste en chef des conversations<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-center pt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<div class=\"container h-100\">\n\t\t\t\t\t\t\t\t<div class=\"row h-100 rounded-top overflow-hidden\">\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__image-container col-12 col-xl-6 col-lg-5 d-none d-lg-flex px-3 align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customer_quotes\/homeQgo-tablet-2.webp\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"homeQgo Email Feedback\" width=\"450\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quote-container d-flex flex-column justify-content-between col-xl-6 col-lg-7 col-12 p-5\">\n\t\t\t\t\t\t\t\t\t\t<blockquote class=\"swiper-customer-quotes__quote text-center mx-2 my-4\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__text position-relative fs-4 fw-400 fst-italic lh-sm\">Mopinion nous permet de poser des questions cibl\u00e9es qui nous aident \u00e0 mieux comprendre le client. Les insights nous aident \u00e0 identifier o\u00f9 et comment nous pouvons am\u00e9liorer le parcours afin de mieux r\u00e9pondre \u00e0 nos visiteurs et \u00e0 leurs questions.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quotee d-flex flex-column ms-auto\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"d-flex justify-content-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_homeQgo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"100\" alt=\"homeQgo logo\" class=\"\" style=\" transform: translateX(-0.75rem);\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__by text-start mb-0 fw-600\"><strong>Lars Harmsen<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-start fw-400 lh-1\">Responsable de l&#039;exp\u00e9rience utilisateur<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-center pt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mopinion.com\/fr\/homeqgo-exploite-le-trajet-du-client-en-ligne-avec-le-feedback-de-lutilisateur\/\" class=\"see-all bold\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tLire l'article complet <i class=\"fa fa-arrow-right\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<div class=\"container h-100\">\n\t\t\t\t\t\t\t\t<div class=\"row h-100 rounded-top overflow-hidden\">\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__image-container col-12 col-xl-6 col-lg-5 d-none d-lg-flex px-3 align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customer_quotes\/meistertask-popup.webp\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"Meistertask Feedback\" width=\"450\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quote-container d-flex flex-column justify-content-between col-xl-6 col-lg-7 col-12 p-5\">\n\t\t\t\t\t\t\t\t\t\t<blockquote class=\"swiper-customer-quotes__quote text-center mx-2 my-4\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__text position-relative fs-4 fw-400 fst-italic lh-sm\">Mopinion propose de nombreuses fonctionnalit\u00e9s qui rendent l&#039;outil bien plus pr\u00e9cieux que ses concurrents. L&#039;une des fonctionnalit\u00e9s les plus attrayantes pour nous, \u00e9tait la quantit\u00e9 d&#039;options de personnalisation disponibles.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quotee d-flex flex-column ms-auto\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"d-flex justify-content-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_meistertask.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"100\" alt=\"MeisterTask logo\" class=\"\" style=\" transform: translateX(-0.75rem);\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__by text-start mb-0 fw-600\"><strong>Silviu Oprean<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-start fw-400 lh-1\">Marketing de croissance<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-center pt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<!-- End of swiper slide -->\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<!-- Swiper nav -->\n\t\t\t\t\t<div class=\"swiper-customer-quotes-button-next swiper-button-next\">\n\t\t\t\t\t\t<span class=\"swiper-controls-next-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<i class=\"fa fa-chevron-right\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"swiper-customer-quotes-button-prev swiper-button-prev\">\n\t\t\t\t\t\t<span class=\"swiper-controls-prev-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<i class=\"fa fa-chevron-left\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"col-12 position-relativ d-none\">\n\t\t\t\t\t<div class=\"swiper-customer-quotes-pagination swiper-pagination position-relative\"><\/div>\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n<\/section>\n<section class=\"clean-cta-container py-5\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t   <div class=\"col-12 col-xl-10 mx-auto\">\n\t\t   \t\t<div class=\"clean-cta cta-light rounded px-2\">\n\t\t\t\t\t<h2 class=\"text-center fw-600\">Voir ce que Mopinion peut faire pour votre entreprise<\/h2>\n\t\t\t\t\t<div class=\"btn-wrapper\">\n\t\t\t\t\t\t<a href=\"https:\/\/app.mopinion.com\/account\/sign-up\/\" id=\"button-CTA-trial-footer\" class=\"btn btn-lg btn-outline-primary text-uppercase\">Inscription<\/a>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<a id=\"button-CTA-demo-footer\" class=\"btn btn-lg btn-primary text-uppercase\" href=\"https:\/\/mopinion.com\/fr\/demandez-une-demo-personnalisee\/\">Demandez une demo<\/a>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Mopinion pour le E-commerce et le Retail Offrez \u00e0 vos acheteurs en ligne l&rsquo;exp\u00e9rience digitale dont ils ont envie Voir nos clients R\u00e9volutionner l&rsquo;exp\u00e9rience digitale dans le retail Vos clients sont d\u00e9sireux d&rsquo;exp\u00e9riences interactives et de vivre un parcours d&rsquo;achat en ligne irreprochable, et c&rsquo;est \u00e0 vous de le leur offrir. Commencez par identifier les [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":0,"parent":60067,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-59768","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Le E-commerce et le Retail - Mopinion<\/title>\n<meta name=\"description\" content=\"Offrez \u00e0 vos acheteurs en ligne l&#039;exp\u00e9rience num\u00e9rique qu&#039;ils souhaitent.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mopinion.com\/fr\/solution\/industrie\/ecommerce-et-retail\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Le E-commerce et le Retail - 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Commencez par identifier les\u2026","_links":{"self":[{"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/pages\/59768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/comments?post=59768"}],"version-history":[{"count":14,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/pages\/59768\/revisions"}],"predecessor-version":[{"id":98336,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/pages\/59768\/revisions\/98336"}],"up":[{"embeddable":true,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/pages\/60067"}],"wp:attachment":[{"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/media?parent=59768"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/categories?post=59768"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/tags?post=59768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}