{"id":59884,"date":"2021-01-28T13:11:34","date_gmt":"2021-01-28T12:11:34","guid":{"rendered":"https:\/\/beta-site.mopinion.com\/les-telecoms\/"},"modified":"2025-09-01T13:07:57","modified_gmt":"2025-09-01T12:07:57","slug":"telecoms","status":"publish","type":"page","link":"https:\/\/mopinion.com\/fr\/solution\/industrie\/telecoms\/","title":{"rendered":"Les t\u00e9l\u00e9coms"},"content":{"rendered":"<section class=\"header-light\">\n<div class=\"container-lg\">\n<div class=\"row align-items-center\">\n<div class=\"col-10 mx-auto col-md-5 col-lg-6 xs-mb-40 header-text-container-top__new\">\n<div class=\"header-text-content-top__new text-center text-md-start\">\n<h4 class=\"mb-0\">Mopinion pour<\/h4>\n<h1>les t\u00e9l\u00e9coms<\/h1>\n<h3 class=\"xs-mb-30\">Une exp\u00e9rience digitale qui rivalise avec votre vitesse et votre connectivit\u00e9<\/h3>\n<div class=\"header-cta\"> \n    <div class=\"row\">\n        <div class=\"col-12\">\n            <div class=\"header-btn-wrapper justify-content-center justify-content-md-start header-cta cta-light gap-3 px-0\">\n                <a href=\"https:\/\/app.mopinion.com\/account\/sign-up\/\" id=\"get-started-header-cta\" class=\"btn btn-request btn-md btn-outline-primary uppercase\">Inscription<\/a>\n                \n                <a id=\"demo-header-cta\" class=\"btn btn-request btn-md btn-primary uppercase\" href=\"https:\/\/mopinion.com\/fr\/demandez-une-demo-personnalisee\/\">Demandez une demo<\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"col-12 col-md-7 col-lg-6\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2021\/04\/28105436\/telcos-580x550.png\" alt=\"les t\u00e9l\u00e9coms\">\n            <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"customer-logo-section\">\n<div class=\"container\">\n<div class=\"row xs-pt-20 xs-pb-20 text-center\">\n\t\t\t\t<a href=\"https:\/\/mopinion.com\/fr\/nos-clients\/\"><br \/>\n\t\t\t\t\t<span class=\"btn btn-tertiary cust-logo-btn\">Voir nos clients<\/span><\/p>\n<ul class=\"client-logos-home col-sm-12\">\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"KPN Logo\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_kpn.svg\" style=\"margin-top:-5px;\"><\/li>\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"Lebara Logo\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_lebara.svg\"><\/li>\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"Vodafone Logo\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_vodafone.svg\"><\/li>\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"Eastlink Logo\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_eastlink.svg\"><\/li>\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"T-Mobile Logo\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_odido.svg\"><\/li>\n<li><img decoding=\"async\" class=\"client-logo-home greyscale\" alt=\"Tele2 Logo\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_tele2.svg\"><\/li>\n<\/ul>\n<p>\t\t\t\t<\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"usp-text-section skewed xs-pt-60 xs-pb-60\">\n<div class=\"container xs-pt-60 xs-pb-60 xs-mt-40\">\n<div class=\"row\">\n<div class=\"col-sm-10 col-sm-offset-1\">\n<h2 class=\"xs-mb-20 text-center text-inverse\">Une meilleure approche de l&rsquo;engagement client<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row\">\n<div class=\"col-sm-10 col-sm-offset-1 text-inverse\">\n<p class=\"lead text-center text-inverse\">\n\t\t\t\t\t\tPr\u00e9venir la perte de client\u00e8le, augmenter les revenus et favoriser la fid\u00e9lit\u00e9, sont les objectifs principaux dans le secteur des t\u00e9l\u00e9coms. Il est temps d&rsquo;offrir \u00e0 vos clients la meilleure exp\u00e9rience digitale possible, en faisant le point sur les donn\u00e9es et en am\u00e9liorant la satisfaction des clients.<\/p>\n<p>\t\t\t\t\t\tMopinion vous fournit les \u00e9l\u00e9ments dont vous avez besoin pour savoir exactement ce dont vos clients ont besoin et comment vous pouvez r\u00e9pondre \u00e0 leurs attentes. Gr\u00e2ce \u00e0 ces donn\u00e9es en temps r\u00e9el, vous serez en mesure d&rsquo;am\u00e9liorer vos r\u00e9sultats.\n\t\t\t\t\t<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"product-usp xs-pt-60 xs-pb-60\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-sm-4 text-center\">\n<div class=\"usp-icon\">\n\t\t  \t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/flat-icons\/collab-icon.svg\" alt=\"Deliver a personal customer experience\">\n\t\t  <\/div>\n<p class=\"usp-title xs-mt-20 fw-600\">Offrir une exp\u00e9rience client personnelle<\/p>\n<\/p><\/div>\n<div class=\"col-sm-4 text-center\">\n<div class=\"usp-icon\">\n\t\t  \t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/flat-icons\/boost-sdk-icon.svg\" alt=\"Lower customer churn\">\n\t\t<\/div>\n<p class=\"usp-title xs-mt-20 fw-600\">R\u00e9duire le taux de perte de clients<\/p>\n<\/p><\/div>\n<div class=\"col-sm-4 text-center\">\n<div class=\"usp-icon\">\n\t\t  \t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/flat-icons\/loyalty.svg\"  alt=\"Foster long-lasting relationships\">\n\t\t  <\/div>\n<p class=\"usp-title xs-mt-20 fw-600\">Prioriser les relations durables<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"product-section\">\n<div class=\"xs-pt-60 xs-pb-60 container-fluid\">\n<div class=\"row channel-container first-channel-container\">\n<div class=\"col-md-6 product-img text-center product-img-left\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/solutions\/mobile-marketeer\/channels.svg\" alt=\"Embrace an increasingly digitised industry\">\n          <\/div>\n<div class=\"col-md-5 product-text-container\">\n<div class=\"product-text-content\">\n<h4>Adopter une industrie de plus en plus digitalis\u00e9e<\/h4>\n<p>Les t\u00e9l\u00e9coms ne peuvent pas lutter contre l&rsquo;\u00e9volution du march\u00e9, mais elles peuvent y faire face ! Profitez pleinement des nombreuses possibilit\u00e9s pour mettre \u00e0 jour vos canaux digitaux. Mopinion vous apporte les informations dont vous avez besoin pour optimiser vos canaux digitaux et en faire la preuve aupr\u00e8s de vos clients. D\u00e9couvrez quels contenus sont les plus performants, comment vos clients sont fid\u00e9lis\u00e9s, les irritants clients, etc.\n\t\t\t\t   <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row channel-container light-bg skewed\">\n<div class=\"col-md-5  left-container  product-text-container\">\n<div class=\"product-text-content  product-text-left\">\n<h4>Favoriser une fid\u00e9lisation sur le long terme<\/h4>\n<p>Soyez l\u00e0 pour vos clients quand ils ont le plus besoin de vous. \u00c9tablissez la confiance en offrant une exp\u00e9rience client optimis\u00e9e et donnez leur la possibilit\u00e9 de vous contacter lorsqu&rsquo;ils en ont besoin. Mopinion fournit, \u00e0 vous et \u00e0 votre \u00e9quipe, les outils dont vous avez besoin pour recueillir des donn\u00e9es utiles et exploitables aupr\u00e8s de vos clients sur tous vos principaux canaux digitaux.\n\t\t\t\t\t   <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"col-md-6  product-img text-center product-img-right\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/solutions\/telcos\/catering-journey-2.svg\" alt=\"Align your teams\">\n\t\t\t  <\/div>\n<\/p><\/div>\n<div class=\"row channel-container\">\n<div class=\"col-md-6 product-img text-center product-img-left\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/mopinion.com\/wp-content\/themes\/Mopinionated\/images\/solutions\/cxprof\/align-teams-v2.svg\" alt=\"Mopinion Integrations\">\n\t\t\t  <\/div>\n<div class=\"col-md-5 product-text-container\">\n<div class=\"product-text-content\">\n<h4>Orientez vos \u00e9quipes<\/h4>\n<p>L&rsquo;orientation client est  cl\u00e9 pour l\u2019ensemble de l\u2019entreprise. Favorisez la diffusion du feedback dans l\u2019ensemble de votre organisation. Utilisez les groupes d\u2019acc\u00e8s personnalis\u00e9s d\u2019Access Groups pour g\u00e9rer vos utilisateurs et vous assurer que les bonnes personnes ont acc\u00e8s aux informations pertinentes. Effectuez un suivi des actions, programmez des rappels et visualisez vos progr\u00e8s sur Mopinion.\n\t\t\t\t\t   <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"in-page-feedback-section\">\n<div class=\"container\">\n<div class=\"in-page-form-container in-page-center\">\n<div class=\"inPageFeedback\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><section class=\"security-section mb-5 py-4 xs-mt-5 dark-bg skewed overflow-hidden\">\n    <div class=\"container py-5 py-md-0\">\n        <div class=\"row my-4\">\n            <div class=\"col-10 offset-1 offset-sm-0 col-sm-12 col-md-6 mb-4 mb-md-0 d-flex flex-column justify-content-center\">\n                <h2 class=\"xs-mb-20 text-start text-inverse\">Toujours conforme aux normes europ\u00e9ennes<\/h2>\n                <p class=\"xs-mb-20 text-start text-inverse\">\n                    Mopinion s\u2019engage \u00e0 prot\u00e9ger vos donn\u00e9es et \u00e0 respecter les politiques les plus strictes en mati\u00e8re de s\u00e9curit\u00e9, de confidentialit\u00e9 et d\u2019accessibilit\u00e9. Nous offrons une accr\u00e9ditation de s\u00e9curit\u00e9 maximale avec la norme ISO 27001 : 2017 et nous respectons le R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) et la Loi californienne sur la protection de la vie priv\u00e9e des consommateurs (CCPA). Nous offrons \u00e9galement une meilleure accessibilit\u00e9 \u00e0 tous les types d\u2019utilisateurs d\u2019internet gr\u00e2ce \u00e0 la certification WCAG 2.1 niveau AA.                <\/p>\n                \n            <\/div>\n            <div class=\"col-12 col-md-6 pt-4 pt-md-0 d-flex justify-content-center align-items-center\">\n                <img class=\"insights-section__image\" loading=\"lazy\" decoding=\"async\"\n                    src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/svg\/security-anim-2.svg\"\n                    width=\"455\" height=\"287\" alt=\"Mopinion Security\">\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section><br \/>\n\n<section class=\"customer-quote-section mb-4 py-4\">\n\t<div class=\"container xl-pb-5 pb-4 pb-lg-5 mt-5\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-10 offset-1 offset-sm-0 col-sm-12 text-center\">\n\t\t\t\t<h2 class=\"mb-5\">Ce que les leaders du march\u00e9 ont \u00e0 dire<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 swiper swiper-customer-quotes\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\n\t\t\t\t<!-- Swiper slide -->\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<div class=\"container h-100\">\n\t\t\t\t\t\t\t\t<div class=\"row h-100 rounded-top overflow-hidden\">\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__image-container col-12 col-xl-6 col-lg-5 d-none d-lg-flex px-3 align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customer_quotes\/vodafone-conversational.webp\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"Vodafone Conversational Feedback\" width=\"450\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quote-container d-flex flex-column justify-content-between col-xl-6 col-lg-7 col-12 p-5\">\n\t\t\t\t\t\t\t\t\t\t<blockquote class=\"swiper-customer-quotes__quote text-center mx-2 my-4\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__text position-relative fs-4 fw-400 fst-italic lh-sm\">Nous avons constat\u00e9 une augmentation de pr\u00e8s de 60 % de l&#039;engagement avec nos enqu\u00eates de feedback conversationnel par rapport aux enqu\u00eates standard et passives. Il semble que nos clients per\u00e7oivent ce type d&#039;enqu\u00eate davantage comme une conversation que comme un sondage.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quotee d-flex flex-column ms-auto\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"d-flex justify-content-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_vodafone.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"100\" alt=\"Vodafone logo\" class=\"\" style=\" transform: translateX(-0.75rem);\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__by text-start mb-0 fw-600\"><strong>Fran Jordan<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-start fw-400 lh-1\">Responsable du chapitre<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-center pt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mopinion.com\/fr\/vodafone-irlande-deploie-strategie-entreprise-centree-client\/\" class=\"see-all bold\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tLire l'article complet <i class=\"fa fa-arrow-right\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<div class=\"container h-100\">\n\t\t\t\t\t\t\t\t<div class=\"row h-100 rounded-top overflow-hidden\">\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__image-container col-12 col-xl-6 col-lg-5 d-none d-lg-flex px-3 align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customer_quotes\/etos-tablet-2.webp\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"Etos Exit Feedback\" width=\"450\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quote-container d-flex flex-column justify-content-between col-xl-6 col-lg-7 col-12 p-5\">\n\t\t\t\t\t\t\t\t\t\t<blockquote class=\"swiper-customer-quotes__quote text-center mx-2 my-4\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__text position-relative fs-4 fw-400 fst-italic lh-sm\">Nous ne savions pas ce que nos clients attendaient de notre site web. Il \u00e9tait n\u00e9cessaire de recueillir des feedbacks le plus rapidement possible pour apprendre et am\u00e9liorer leur exp\u00e9rience d&#039;achat.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quotee d-flex flex-column ms-auto\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"d-flex justify-content-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_etos.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"100\" alt=\"Etos logo\" class=\"\" style=\" transform: translateX(-0.75rem);\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__by text-start mb-0 fw-600\"><strong>Emiel Hoosemans<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-start fw-400 lh-1\">Sp\u00e9cialiste en chef des conversations<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-center pt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<div class=\"container h-100\">\n\t\t\t\t\t\t\t\t<div class=\"row h-100 rounded-top overflow-hidden\">\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__image-container col-12 col-xl-6 col-lg-5 d-none d-lg-flex px-3 align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customer_quotes\/homeQgo-tablet-2.webp\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"homeQgo Email Feedback\" width=\"450\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quote-container d-flex flex-column justify-content-between col-xl-6 col-lg-7 col-12 p-5\">\n\t\t\t\t\t\t\t\t\t\t<blockquote class=\"swiper-customer-quotes__quote text-center mx-2 my-4\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__text position-relative fs-4 fw-400 fst-italic lh-sm\">Mopinion nous permet de poser des questions cibl\u00e9es qui nous aident \u00e0 mieux comprendre le client. Les insights nous aident \u00e0 identifier o\u00f9 et comment nous pouvons am\u00e9liorer le parcours afin de mieux r\u00e9pondre \u00e0 nos visiteurs et \u00e0 leurs questions.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quotee d-flex flex-column ms-auto\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"d-flex justify-content-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_homeQgo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"100\" alt=\"homeQgo logo\" class=\"\" style=\" transform: translateX(-0.75rem);\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__by text-start mb-0 fw-600\"><strong>Lars Harmsen<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-start fw-400 lh-1\">Responsable de l&#039;exp\u00e9rience utilisateur<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-center pt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mopinion.com\/fr\/homeqgo-exploite-le-trajet-du-client-en-ligne-avec-le-feedback-de-lutilisateur\/\" class=\"see-all bold\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tLire l'article complet <i class=\"fa fa-arrow-right\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<div class=\"container h-100\">\n\t\t\t\t\t\t\t\t<div class=\"row h-100 rounded-top overflow-hidden\">\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__image-container col-12 col-xl-6 col-lg-5 d-none d-lg-flex px-3 align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customer_quotes\/meistertask-popup.webp\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"Meistertask Feedback\" width=\"450\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quote-container d-flex flex-column justify-content-between col-xl-6 col-lg-7 col-12 p-5\">\n\t\t\t\t\t\t\t\t\t\t<blockquote class=\"swiper-customer-quotes__quote text-center mx-2 my-4\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__text position-relative fs-4 fw-400 fst-italic lh-sm\">Mopinion propose de nombreuses fonctionnalit\u00e9s qui rendent l&#039;outil bien plus pr\u00e9cieux que ses concurrents. L&#039;une des fonctionnalit\u00e9s les plus attrayantes pour nous, \u00e9tait la quantit\u00e9 d&#039;options de personnalisation disponibles.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-customer-quotes__quotee d-flex flex-column ms-auto\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"d-flex justify-content-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_meistertask.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"100\" alt=\"MeisterTask logo\" class=\"\" style=\" transform: translateX(-0.75rem);\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"swiper-customer-quotes__by text-start mb-0 fw-600\"><strong>Silviu Oprean<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-start fw-400 lh-1\">Marketing de croissance<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-center pt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<!-- End of swiper slide -->\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<!-- Swiper nav -->\n\t\t\t\t\t<div class=\"swiper-customer-quotes-button-next swiper-button-next\">\n\t\t\t\t\t\t<span class=\"swiper-controls-next-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<i class=\"fa fa-chevron-right\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"swiper-customer-quotes-button-prev swiper-button-prev\">\n\t\t\t\t\t\t<span class=\"swiper-controls-prev-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<i class=\"fa fa-chevron-left\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"col-12 position-relativ d-none\">\n\t\t\t\t\t<div class=\"swiper-customer-quotes-pagination swiper-pagination position-relative\"><\/div>\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n<\/section><\/p>\n<section class=\"clean-cta-container py-5\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t   <div class=\"col-12 col-xl-10 mx-auto\">\n\t\t   \t\t<div class=\"clean-cta cta-light rounded px-2\">\n\t\t\t\t\t<h2 class=\"text-center fw-600\">Voir ce que Mopinion peut faire pour votre entreprise<\/h2>\n\t\t\t\t\t<div class=\"btn-wrapper\">\n\t\t\t\t\t\t<a href=\"https:\/\/app.mopinion.com\/account\/sign-up\/\" id=\"button-CTA-trial-footer\" class=\"btn btn-lg btn-outline-primary text-uppercase\">Inscription<\/a>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<a id=\"button-CTA-demo-footer\" class=\"btn btn-lg btn-primary text-uppercase\" href=\"https:\/\/mopinion.com\/fr\/demandez-une-demo-personnalisee\/\">Demandez une demo<\/a>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Mopinion pour les t\u00e9l\u00e9coms Une exp\u00e9rience digitale qui rivalise avec votre vitesse et votre connectivit\u00e9 Voir nos clients Une meilleure approche de l&rsquo;engagement client Pr\u00e9venir la perte de client\u00e8le, augmenter les revenus et favoriser la fid\u00e9lit\u00e9, sont les objectifs principaux dans le secteur des t\u00e9l\u00e9coms. Il est temps d&rsquo;offrir \u00e0 vos clients la meilleure exp\u00e9rience [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":0,"parent":60067,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-59884","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Les t\u00e9l\u00e9coms - Mopinion<\/title>\n<meta name=\"description\" content=\"Pr\u00e9venir le taux de d\u00e9sabonnement, augmenter les revenus et favoriser la fid\u00e9lit\u00e9 sont des objectifs cl\u00e9s pour l&#039;industrie des t\u00e9l\u00e9communications.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mopinion.com\/fr\/solution\/industrie\/telecoms\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les t\u00e9l\u00e9coms - 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Il est temps d&rsquo;offrir \u00e0 vos clients la meilleure exp\u00e9rience\u2026","_links":{"self":[{"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/pages\/59884","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/comments?post=59884"}],"version-history":[{"count":18,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/pages\/59884\/revisions"}],"predecessor-version":[{"id":98359,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/pages\/59884\/revisions\/98359"}],"up":[{"embeddable":true,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/pages\/60067"}],"wp:attachment":[{"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/media?parent=59884"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/categories?post=59884"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mopinion.com\/fr\/wp-json\/wp\/v2\/tags?post=59884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}