{"id":89663,"date":"2024-02-26T11:26:57","date_gmt":"2024-02-26T10:26:57","guid":{"rendered":"https:\/\/mopinion.com\/?page_id=89663"},"modified":"2024-03-19T09:13:55","modified_gmt":"2024-03-19T08:13:55","slug":"champagne-breakfast-comment-optimiser-ses-canaux-digitaux-grace-au-feedback","status":"publish","type":"page","link":"https:\/\/mopinion.com\/fr\/champagne-breakfast-comment-optimiser-ses-canaux-digitaux-grace-au-feedback\/","title":{"rendered":"Champagne Breakfast: Comment optimiser ses canaux digitaux gr\u00e2ce au feedback ?"},"content":{"rendered":"<style>\n<p>@media (min-width: 992px) {\n\t.location-wrapper {\n\t\theight:50px;\n\t}\n}<\/p>\n<\/style>\n<section class=\"header-light\">\n<div class=\"container-lg\">\n<div class=\"row align-items-center\">\n<div class=\"col-10 mx-auto col-md-5 col-lg-6 xs-mb-40 header-text-container-top__new\">\n<div class=\"header-text-content-top__new text-center text-md-start\">\n<h3 class=\"mb-0\">Champagne Breakfast<\/h3>\n<h1 id=\"header-text\" class=\"header-heading\">Comment optimiser ses canaux digitaux gr\u00e2ce au feedback ?<\/h1>\n<h3 class=\"bold\">Avec l\u2019\u00e9quipe Fortuneo<\/h3>\n<p>Une occasion unique d&rsquo;\u00e9changer avec les clients de Mopinion et d&rsquo;autres professionnels de l&rsquo;\u00e9cosyst\u00e8me sur la mani\u00e8re d&rsquo;am\u00e9liorer le parcours client ! Vous aurez \u00e9galement l&rsquo;occasion d&rsquo;entendre le business case de Fortuneo, un acteur majeur dans le secteur de la banque en ligne, sur la fa\u00e7on dont ils ont optimis\u00e9 leurs canaux avec l&rsquo;aide de feedback des utilisateurs.<\/p>\n<div style=\"display:flex;margin-bottom:20px;\">\n<div class=\"location-wrapper\">\n<p class=\"mb-0\"><i class=\"fas fa-clock\"><\/i><span class=\"bold\"> Quand ?<\/span> 21 mars de 09h00 \u00e0 11h30<\/p>\n<p><i class=\"fas fa-house\"><\/i><span class=\"bold\"> O\u00f9 ?<\/span> <a href=\"https:\/\/maps.app.goo.gl\/CDZvsnJ1BpZif2F67\">Remix Coworking, Paris<\/a><\/p>\n<\/p><\/div>\n<p>\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/logos\/Fortuneo.svg\" alt=\"Fortuneo Logo\" style=\"margin-left:20px\" width=\"150\">\n\t\t\t\t\t\t\t\t<\/div>\n<p class=\"mb-0 bold\">Agenda:<\/p>\n<p>\n\t\t\t\t\t\t\t\t   <em>09:00<\/em> : Ouverture des portes<br \/>\n\t\t\t\t\t\t\t\t   <em>09:30<\/em> : Introduction par Mopinion<br \/>\n\t\t\t\t\t\t\t\t   <em>09:45<\/em> : Etude de cas Fortuneo<br \/>\n\t\t\t\t\t\t\t\t   <em>10:15<\/em> : Q&#038;A &#8211; Poser vos questions br\u00fblantes<br \/>\n\t\t\t\t\t\t\t\t   <em>10:45<\/em> : Networking et Champagne !<\/p>\n<p><p>Join the fun et laissez-vous inspirer par d&rsquo;autres professionnels !<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"col-12 col-md-7 col-lg-6\">\n<div class=\"demo-page__new\">\n<div class=\"form-parent\" >\n<div class=\"form-wrap\">\n<div class=\"\">\n<h3 class=\"bold\">Cet \u00e9v\u00e9nement est complet.<\/h3>\n<\/p><\/div>\n<p>\t\t\t\t\t\t\t<noscript><br \/>\n\t\t\t\t\t\t\t\t<iframe loading=\"lazy\" src=\"https:\/\/go.mopinion.com\/l\/287092\/2024-02-19\/38mbw1\" width=\"100%\" height=\"450\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\"><\/iframe><br \/>\n\t\t\t\t\t\t\t<\/noscript><br \/>\n\t\t\t\t\t\t\t<iframe loading=\"lazy\" src=\"https:\/\/go.mopinion.com\/l\/287092\/2024-02-19\/38mbw1\" width=\"100%\" height=\"450\" type=\"text\/html\" frameborder=\"0\" allowtransparency=\"true\" style=\"border: 0px; height: 450px;\" data-dashlane-frameid=\"4021\"><\/iframe>\n\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"gmaps\">\n<div class=\"container-lg\">\n<div class=\"row\">\n<div class=\"col-10 mx-auto col-md-5 col-lg-6 xs-mb-40\">\n\t\t\t\t<iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2623.821655921436!2d2.3254634999999997!3d48.880676300000005!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x47e66e4b6af76905%3A0x2d61a6b220467681!2sRemix%20Coworking!5e0!3m2!1sen!2sie!4v1708946275299!5m2!1sen!2sie\" width=\"100%\" height=\"300px\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n\t\t\t<\/div>\n<div class=\"col-6 col-md-6 col-lg-6 text-center\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2024\/02\/26152248\/france-event-temp.png\" width=\"200\" height=\"200\" alt=\"Remix\"  style=\"margin-bottom:20px;\"\/> <\/p>\n<p class=\"bold mb-0\">Remix Coworking<\/p>\n<p>\n\t\t\t\t16 Rue de Bucarest<br \/>\n\t\t\t\t75008 Paris<br \/>\n\t\t\t\tFrance\n\t\t\t\t<\/p>\n<\/p><\/div>\n<p>\t\t\t<!--\n\n<div class=\"col-6 col-md-6 col-lg-3 text-center\" style=\"justify-content: center;display: flex;\">--><br \/>\n\t\t\t\t<!--<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2024\/02\/26151612\/speaker-placeholder-2.png\" alt=\"Remix\" width=\"200\" height=\"200\" class=\"size-full wp-image-87873\" style=\"margin-bottom:20px;\"\/> \n\t\t\t\t\n\n<p class=\"bold mb-0\">Baguette Fromage<\/p>\n\n\n\t\t\t\t\n\n<p class=\"mb-0\">Analyste Digital<\/p>\n\n--><br \/>\n\t\t\t<!--<img decoding=\"async\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/svg\/logo_fortuneo.svg\" alt=\"Fortuneo Logo\" width=\"300\">--><\/p>\n<p>\t\t\t<!--<\/div>\n\n-->\n\t<\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"xs-mt-60\">\n<div class=\"container xs-pt-30 xs-pb-30\">\n<div class=\"row\">\n<div class=\"col-sm-10 col-sm-offset-1\">\n<h2 class=\"text-center\">\n\t\t\t\t\tLes leaders du march\u00e9 font confiance \u00e0 Mopinion<br \/>\n\t\t\t\t<\/h2>\n<ul class=\"client-logos\">\n\t\t\t<li><img decoding=\"async\" class=\"client-logo greyscale\" alt=\"Pon Logo\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/logo_pon.png\"><\/li>\n\t\t\t<li><img decoding=\"async\" class=\"client-logo greyscale\" alt=\"Gazelle Logo\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/logo_gazelle.png\"><\/li>\n\t\t\t<li><img 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src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/logo_efteling.png\"><\/li>\n\t\t\t<li><img decoding=\"async\" class=\"client-logo greyscale\" alt=\"Bridgestone Logo\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/Customer_logos_175x70\/logo_bridgestone.png\"><\/li>\n\t\t<\/ul>\n\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"quote\" class=\"quote text-center light-bg\">\n<div class=\"container xs-pt-60 xs-pb-60\">\n<div class=\"row\">\n<div class=\"col-md-8 col-md-offset-2\">\n<h2 class=\"xs-mb-50\">Ce que les gens en disent<\/h2>\n<div id=\"quote-slider-alt\" class=\"owl-carousel\">\n\t\t\t\t\t\t  <blockquote>\n\t\t\t\t\t<div class=\"quote-wrapper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"row quote-title\">\n\t\t\t\t\t\t\t<div class=\"quote-logo-wrap col-sm-4 mb-2\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"quote-logo\" alt=\"go_logo logo\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/clr\/go_logo.svg\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-sm-8 quote-container\">\n\t\t\t\t\t\t\t\t<div class=\"quote-wrap\">\n\t\t\t\t\t\t\t\t\t<p>Notre choix s\u2019est port\u00e9 sur Mopinion pour sa facilit\u00e9 d\u2019utilisation et la prise en main intuitive de l\u2019outil.<\/p>\n\t\t\t\t\t\t\t\t\t<p style=\"font-size:14px;\"><strong>Benjamin Courgeon<\/strong> <br \/>E-commerce et Marketplace<\/p>\n\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/blockquote><br \/>\n                          <blockquote>\n\t\t\t\t\t<div class=\"quote-wrapper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"row quote-title\">\n\t\t\t\t\t\t\t<div class=\"quote-logo-wrap col-sm-4 mb-2\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"quote-logo\" alt=\"leroy_logo logo\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/clr\/leroy_logo.svg\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-sm-8 quote-container\">\n\t\t\t\t\t\t\t\t<div class=\"quote-wrap\">\n\t\t\t\t\t\t\t\t\t<p>Les feedbacks utilisateurs nous permettent de d\u00e9velopper notre site, en co-construction avec nos utilisateurs, dans le but de toujours mieux les satisfaire.<\/p>\n\t\t\t\t\t\t\t\t\t<p style=\"font-size:14px;\"><strong>Nicolas Haese<\/strong> <br \/>Responsable Customer Experience<\/p>\n\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/blockquote><br \/>\n                          <blockquote>\n\t\t\t\t\t<div class=\"quote-wrapper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"row quote-title\">\n\t\t\t\t\t\t\t<div class=\"quote-logo-wrap col-sm-4 mb-2\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"quote-logo\" alt=\"klm_logo logo\" src=\"https:\/\/media.mopinion.com\/wp-content\/themes\/Mopinionated\/images\/customers\/clr\/klm_logo.svg\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-sm-8 quote-container\">\n\t\t\t\t\t\t\t\t<div class=\"quote-wrap\">\n\t\t\t\t\t\t\t\t\t<p>Mopinion nous permet d\u2019am\u00e9liorer la qualit\u00e9 de notre syst\u00e8me interne de gestion des connaissances, menant \u00e0 un meilleur service \u00e0 la client\u00e8le.<\/p>\n\t\t\t\t\t\t\t\t\t<p style=\"font-size:14px;\"><strong><\/strong> <br \/>Responsable produit<\/p>\n\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Champagne Breakfast Comment optimiser ses canaux digitaux gr\u00e2ce au feedback ? Avec l\u2019\u00e9quipe Fortuneo Une occasion unique d&rsquo;\u00e9changer avec les clients de Mopinion et d&rsquo;autres professionnels de l&rsquo;\u00e9cosyst\u00e8me sur la mani\u00e8re d&rsquo;am\u00e9liorer le parcours client ! Vous aurez \u00e9galement l&rsquo;occasion d&rsquo;entendre le business case de Fortuneo, un acteur majeur dans le secteur de la banque [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":90369,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-89663","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Champagne Breakfast: Comment optimiser ses canaux digitaux gr\u00e2ce au feedback ? - Mopinion<\/title>\n<meta name=\"description\" content=\"Une occasion unique d&#039;\u00e9changer avec les clients de Mopinion et d&#039;autres professionnels de l&#039;\u00e9cosyst\u00e8me sur la mani\u00e8re d&#039;am\u00e9liorer le parcours client ! 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