{"id":98734,"date":"2025-09-23T08:00:54","date_gmt":"2025-09-23T07:00:54","guid":{"rendered":"https:\/\/mopinion.com\/?p=98734"},"modified":"2025-09-23T08:03:03","modified_gmt":"2025-09-23T07:03:03","slug":"mopinion-rejoint-netigate","status":"publish","type":"post","link":"https:\/\/mopinion.com\/fr\/mopinion-rejoint-netigate\/","title":{"rendered":"Mopinion rejoint Netigate"},"content":{"rendered":"

Netigate acquiert Mopinion afin de cr\u00e9er la plateforme de gestion de l\u2019exp\u00e9rience client et collaborateur la plus compl\u00e8te d\u2019Europe, propuls\u00e9e par l\u2019IA.<\/h2>\n

Cette acquisition strat\u00e9gique renforce la position de Netigate en tant que premi\u00e8re plateforme europ\u00e9enne de gestion de l\u2019exp\u00e9rience, en int\u00e9grant les solutions compl\u00e9mentaires de Mopinion pour la collecte avanc\u00e9e de feedback digital sur le web, les applications et les emails.<\/p>\n

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ROTTERDAM, les Pays-Bas (23 septembre 2025)<\/strong> \u2013 Netigate<\/a>, acteur europ\u00e9en majeur des solutions SaaS de gestion de l\u2019exp\u00e9rience, annonce l\u2019acquisition de Mopinion, fournisseur de premier plan de logiciels de feedback digital bas\u00e9 aux Pays-Bas. Cette op\u00e9ration strat\u00e9gique enrichit l\u2019offre de Netigate avec des capacit\u00e9s de collecte de feedback digital de classe mondiale, consolidant ainsi une solution compl\u00e8te pour la collecte, l\u2019analyse et le pilotage des retours clients gr\u00e2ce \u00e0 l\u2019intelligence artificielle.<\/p>\n

Cette acquisition r\u00e9unit la solution \u00e9prouv\u00e9e de gestion de l\u2019exp\u00e9rience de Netigate, adopt\u00e9e par des organisations de premier plan telles que Spotify,<\/strong> Lufthansa<\/strong> et DB Schenker<\/strong>, avec la technologie de feedback digital en temps r\u00e9el prim\u00e9e de Mopinion, d\u00e9j\u00e0 utilis\u00e9e par des soci\u00e9t\u00e9s comme Air France-KLM<\/strong>, Vodafone<\/strong> et Allianz<\/strong>.<\/p>\n

\u00ab En unissant nos forces avec Mopinion, nous r\u00e9pondons \u00e0 une demande claire du march\u00e9 : consolider les capacit\u00e9s du secteur europ\u00e9en de la gestion de l\u2019exp\u00e9rience, afin de soutenir encore davantage nos clients \u00bb, d\u00e9clare Maria B\u00f6rjesson, PDG de Netigate. \u00ab Nos clients recherchent une plateforme unifi\u00e9e qui rassemble les retours issus de multiples sources ; qu\u2019il s\u2019agisse de feedback digital, d\u2019exp\u00e9rience collaborateur, d\u2019analytique avanc\u00e9e ou d\u2019insights exploitables. Cette acquisition r\u00e9pond pr\u00e9cis\u00e9ment \u00e0 cette attente. \u00bb<\/p>\n

\u00ab En unissant les solutions de Mopinion et de Netigate, nous capterons des signaux plus riches, ferons \u00e9merger des insights pilot\u00e9s par l\u2019IA et acc\u00e9l\u00e9rerons les r\u00e9sultats \u00bb, d\u00e9clare Udesh Jadnanansing, co-fondateur de Mopinion. Kees Wolters, co-fondateur, poursuit : \u00ab Il s\u2019agit d\u2019une avanc\u00e9e majeure : nous allons cr\u00e9er la r\u00e9ponse europ\u00e9enne face aux solutions mondiales fragment\u00e9es. Nous combinons la force de Mopinion dans l\u2019exp\u00e9rience digitale avec l\u2019expertise approfondie de Netigate en mati\u00e8re d\u2019analytique et de gestion du feedback \u00e0 l\u2019\u00e9chelle de l\u2019entreprise. \u00bb<\/p>\n

Une solution unifi\u00e9e<\/strong><\/p>\n

Netigate et Mopinion unissent ainsi leurs forces pour proposer une solution unifi\u00e9e de gestion de l\u2019exp\u00e9rience client et collaborateur tout au long de leur parcours. Cette int\u00e9gration associe les capacit\u00e9s d\u2019analytique de Netigate, l\u2019automatisation des enqu\u00eates et la d\u00e9tection de tendances pilot\u00e9e par l\u2019IA aux outils de feedback digital en temps r\u00e9el de Mopinion.<\/p>\n

Les organisations pourront d\u00e9sormais collecter des feedbacks \u00e0 diff\u00e9rents points de contact ; tels que les sites web, applications, enqu\u00eates post-achat et initiatives destin\u00e9es aux employ\u00e9s, et les visualiser au sein d\u2019une plateforme unique et s\u00e9curis\u00e9e. L\u2019IA permettra d\u2019analyser ces feedbacks, d\u2019identifier les tendances et de r\u00e9v\u00e9ler les causes profondes, tandis que des tableaux de bord clairs aideront \u00e0 transformer les insights en actions concr\u00e8tes.<\/p>\n

Cette solution conjointe vise \u00e0 aider les entreprises \u00e0 se concentrer sur les am\u00e9liorations ayant le plus fort impact, en permettant aux entreprises de taille moyenne et aux grands groupes, dans des secteurs tels que le retail, l\u2019e-commerce, l\u2019h\u00f4tellerie, la finance et l\u2019\u00e9nergie, d\u2019obtenir plus rapidement des r\u00e9sultats pr\u00e9cis et exploitables pour stimuler leur croissance.<\/p>\n

Un acteur europ\u00e9en de l\u2019Experience Management<\/strong><\/p>\n

\u00ab Il existe un r\u00e9el besoin d\u2019un acteur europ\u00e9en solide de la gestion de l\u2019exp\u00e9rience, capable de consolider le march\u00e9 et disposant d\u2019une connaissance approfondie des sp\u00e9cificit\u00e9s europ\u00e9ennes ainsi que des exigences en mati\u00e8re de s\u00e9curit\u00e9 et de protection des donn\u00e9es \u00bb, explique Lars Lunde, Pr\u00e9sident de Netigate et associ\u00e9 chez GRO Capital<\/a>. \u00ab Cette acquisition positionne Netigate comme cet acteur, en combinant la puissance de l\u2019IA et de l\u2019analytique avec des capacit\u00e9s de feedback digital de premier plan, d\u00e9velopp\u00e9es et h\u00e9berg\u00e9es en Europe. \u00bb<\/p>\n

Taylor Wessing a accompagn\u00e9 le vendeur en tant que conseiller juridique, tandis que l\u2019acheteur \u2013 Netigate \u2013 \u00e9tait conseill\u00e9 par Stibbe et KPMG<\/em><\/p>\n

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Un webinaire r\u00e9unissant Maria B\u00f6rjesson (PDG de Netigate), Udesh Jadnanansing et Kees Wolters (co-fondateurs de Mopinion) se tiendra le 16 octobre. Les participants pourront en savoir plus sur l\u2019acquisition, la vision commune et la valeur ajout\u00e9e apport\u00e9e aux entreprises. Inscrivez-vous iciInscrivez-vous ici: www.mopinion.com\/mopinion-netigate-webinar\/<\/a> <\/p>\n

 
\n\"Mopinion <\/p>\n

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\"Netigate <\/p>\n<\/div>\n

\u00c0 propos de Netigate<\/strong><\/p>\n

Netigate est l\u2019un des principaux acteurs europ\u00e9ens de la gestion de l\u2019exp\u00e9rience, offrant aux entreprises la possibilit\u00e9 de collecter, d\u2019analyser et d\u2019exploiter les feedbacks clients et collaborateurs gr\u00e2ce \u00e0 une IA de nouvelle g\u00e9n\u00e9ration. Gr\u00e2ce aux insights pilot\u00e9s par l\u2019IA et \u00e0 l\u2019automatisation, nous aidons les entreprises \u00e0 renforcer l\u2019engagement, \u00e0 am\u00e9liorer la fid\u00e9lisation et \u00e0 mettre en \u0153uvre des actions qui soutiennent leur croissance. Pl\u00e9biscit\u00e9e par des marques internationales, Netigate transforme la voix des clients et des employ\u00e9s en levier de performance.<\/p>\n

Fond\u00e9e \u00e0 Stockholm en 2005, l\u2019organisation compte plus de 1 500 clients dans le monde. Netigate emploie plus de 100 collaborateurs et dispose de bureaux \u00e0 Stockholm, Francfort et Helsinki. Depuis 2022, le fonds de capital-investissement GRO Capital est l\u2019actionnaire majoritaire de l\u2019entreprise. www.netigate.net<\/a><\/p>\n

\u00c0 propos de Mopinion<\/strong><\/p>\n

Mopinion est un logiciel europ\u00e9en de feedback destin\u00e9 aux sites web, applications mobiles et campagnes email. La solution permet aux organisations de g\u00e9n\u00e9rer des insights pr\u00e9cieux qui contribuent \u00e0 optimiser l\u2019exp\u00e9rience digitale. Bas\u00e9e \u00e0 Rotterdam (Pays-Bas), Mopinion collabore avec des \u00e9quipes digitales innovantes telles que Air France-KLM, Ahold, Vodafone, Calvin Klein, Allianz, Scania, ENGIE et bien d\u2019autres.<\/p>\n","protected":false},"excerpt":{"rendered":"

Netigate acquiert Mopinion afin de cr\u00e9er la plateforme de gestion de l\u2019exp\u00e9rience client et collaborateur la plus compl\u00e8te d\u2019Europe, propuls\u00e9e par l\u2019IA. Cette acquisition strat\u00e9gique renforce la position de Netigate en tant que premi\u00e8re plateforme europ\u00e9enne de gestion de l\u2019exp\u00e9rience, en int\u00e9grant les solutions compl\u00e9mentaires de Mopinion pour la collecte avanc\u00e9e de feedback digital sur […]<\/p>\n","protected":false},"author":54,"featured_media":98680,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1511],"tags":[2130,2187],"class_list":["post-98734","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee","tag-company-update-fr","tag-trending-fr"],"acf":[],"yoast_head":"\nMopinion rejoint Netigate - Mopinion<\/title>\n<meta name=\"description\" content=\"Mopinion rejoint Netigate et renforce ainsi la position de Netigate comme plateforme europ\u00e9enne de r\u00e9f\u00e9rence pour la gestion de l\u2019exp\u00e9rience client et collaborateur.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mopinion.com\/fr\/mopinion-rejoint-netigate\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mopinion rejoint Netigate - 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