We want to make sure you have all the skills and resources you need to set your feedback programme into motion, which is why we’ve just launched a free series of onboarding webinars.
The first webinar (Phase 1: Form Building & Deployments) will be held on Wednesday, April 3rd at 4:00 pm (Amsterdam, CEST).
As part of our new educational platform, the Mopinion Academy, this three-part series of onboarding webinars – hosted by an expert representative from our Customer Success team – walks you through the basics of getting your feedback programme up and running, including:
- Phase 1: Form Building & Deployments
- Phase 2: Reporting & Dashboard Configuration
- Phase 3: Action Management Techniques, Follow up, & Sharing with your organisation
About Phase 1: Form Building & Deployments
During this sixty minute webinar, we will explore: the creation of a basic, passive feedback form, how to set the deployment condition (and define where the feedback form should be shown), and lastly, we will walk you through the implementation of the Mopinion deployment code through the Google Tag Manager (using a webshop as an example).
What is the Mopinion Academy?
The Mopinion Academy is an educational platform we are in the process of creating that will serve as a place for our users to learn and explore the capabilities of the Mopinion software. In addition to the existing Knowledge Base and Onboarding Webinars, the Mopinion Academy will comprise On-Premise Training sessions and Video Tutorials. It will also include paid services which offer bespoke advice such as the Dashboard Consult. Each tool within the Mopinion Academy aims to provide you with the know-how to create a prosperous online customer feedback programme.