We hope you enjoyed our first onboarding webinar: Form Building & Deployments. Next up in the series is our webinar on Reporting & Dashboard Configuration, a critical phase in any online feedback programme as this leads to the discovery of truly meaningful insights.
As part of our new educational platform, the Mopinion Academy, this three-part series of free, onboarding webinars – hosted by an expert representative from our Customer Success team – walks you through the basics of getting your feedback programme up and running, including:
- Phase 1: Form Building & Deployments
- Phase 2: Reporting & Dashboard Configuration
- Phase 3: Action Management Techniques / Follow up / Sharing with your organisation
About Phase 2: Reporting & Dashboard Configuration
During this sixty minute webinar, we will take a closer look at different dashboard layout options and show you step-by-step how to build clear and effective charts. We will also explore the best ways to utilise inbox filters, enabling users to quickly and easily drill down on feedback items containing specific values.
When is it?
The webinar (Phase 2: Reporting & Dashboard Configuration) will be held on Wednesday, May 8th at 4:00 pm (Amsterdam, CEST).
What is the Mopinion Academy?
The Mopinion Academy is an educational platform we are in the process of creating that will serve as a place for our users to learn and explore the capabilities of the Mopinion software. In addition to the existing Knowledge Base and Onboarding Webinars, the Mopinion Academy will comprise On-Premise Training sessions and Video Tutorials. It will also include paid services which offer bespoke advice such as the Dashboard Consult. Each tool within the Mopinion Academy aims to provide you with the know-how to create a prosperous online customer feedback programme.