Looking for ways to optimise your online channels for your customers? Do you want to know why that one customer left your online funnel for what seems like no obvious reason? Obtaining insights into how you can tackle the different obstacles keeping you from achieving a smooth customer journey are pivotal to your business’ success.
At the upcoming E-Academy in Utrecht, feedback analytics specialist, Mopinion will show you how feedback analysis tools can be used to monitor and improve the online experience of your customers.
A closer look at managing customer feedback
During this event, Mopinion’s Udesh Jadnanansing and Toon Alleman will talk about customer insight management, client feedback loops, tools and customer panels and how these can directly generate online conversions for your company.
Udesh Jadnanansing, Founder and Managing Partner of Mopinion, commented:
More and more companies are hopping on the digital transformation train. But what these companies often overlook is the need to monitor the digital experience of their customers and consequently, take action.
We are very proud to once again participate in the keynote at the E-Academy, which will be held on May 18th, 2017 in Utrecht, the Netherlands (4:00 pm-8:00 pm).
Jadnanansing will also illustrate how to use our software: from collecting feedback on websites & apps and building dashboards to demonstrating how you can engage the information and collaborate with your digital marketing team to turn these insights into action.
A chance to enhance your digital talent
Thuiswinkel e-Academy is an event hosted by the organisation, Thuiswinkel.org. During this program, educators and businesses alike will bridge the gap between education and practice while also enhancing digital talent. An event geared towards online marketeers, webshop managers, conversion specialists and product managers, Coach Martin van Kranenburg will reveal “your next level in reaching conversion optimisation”.
Don’t miss the chance to get your company up to speed on the latest conversion optimisation developments and sign up here. We hope to see you there!
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Want to learn more about Mopinion’s all-in-1 user feedback platform? Don’t be shy and take our software for a spin! Do you prefer it a bit more personal? Just book a demo. One of our feedback pro’s will guide you through the software and answer any questions you may have.