{"id":63584,"date":"2019-10-07T08:52:54","date_gmt":"2019-10-07T07:52:54","guid":{"rendered":"https:\/\/beta-site.mopinion.com\/hoe-stedin-klantenfeedback-gebruikt-met-mopinion\/"},"modified":"2023-10-01T11:48:17","modified_gmt":"2023-10-01T10:48:17","slug":"testimonial-stedin-over-mopinion-feedback-software","status":"publish","type":"post","link":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/","title":{"rendered":"Hoe Stedin klantenfeedback gebruikt met Mopinion"},"content":{"rendered":"

Stedin<\/strong> is een regionale netbeheerder<\/a>, voornamelijk actief in de Randstad. Als een van de drie grootste beheerders is Stedin verantwoordelijk voor het transport van elektriciteit en gas naar circa 2 miljoen huishoudens en industri\u00eble klanten. Stedin heeft in totaal bijna 4 miljoen aansluitingen. <\/h4>\n
\n

<\/p>\n

De website van Stedin is een belangrijke informatiebron voor de klanten. Hier vind je informatie over de producten en diensten van Stedin, zoals bijvoorbeeld over de duurzaamheidsmaatregelen, een vraag en antwoord sectie en informatie over de energietransitie. Ook kun je zelf je zonnepanelen registreren, opzoeken welke energieleverancier je hebt of een afspraak maken voor installatie of onderhoud.
\n
\nSjoerd Hartman, Producteigenaar bij Stedin<\/strong> deelt met ons,<\/p>\n

Ons doel is voor een goede online klantervaring te zorgen. De informatie die je zoekt moet binnen 2 klikken te vinden zijn. Wij zien de website als een kans om de klant zodanig te informeren, dat het aantal telefoontjes naar de klantenservice geminimaliseerd wordt.<\/p><\/blockquote>\n

Waarom Stedin voor Mopinion koos<\/h2>\n

In 2018 ging Stedin op zoek naar een andere feedbackoplossing. Nog voor Stedin met Mopinion aan de slag ging, werkten zij al wel met een feedbacktool.
\n
\n\"Mopinion:
\n
\n\u2018Met onze vorige feedbacktool waren er een aantal obstakels die we moesten overwinnen om te kunnen starten. De integratie met de website was veel gedoe en toen we eenmaal de tool hadden ge\u00efnstalleerd bleek dat we alsnog veel taken handmatig moesten verrichten. Ook waren niet alle delen van de online klantreis inzichtelijk, terwijl deze wel bepalend waren voor de klanttevredenheid.’<\/em>
\n
\nStedin vond in Mopinion de feedbackoplossing die voor beter inzicht zorgde in hoe de website functioneert en hoe de online klantervaring kon worden verbeterd.<\/p>\n

De Oplossing<\/h2>\n

‘Al sinds begin 2018 werken wij met Mopinion en deze software zorgt ervoor dat de taken automatisch worden uitgevoerd en dat we feedbackresultaten real-time kunnen bekijken.’<\/em>
\n
\nHoe verzamelt een netwerkbeheerder de feedback met Mopinion software? Stedin heeft op iedere pagina een feedbackbutton geplaatst.
\n
\n\"Mopinion:
\n
\n‘Wij gaven de voorkeur aan feedbackbuttons op al onze webpagina\u2019s, zodat klanten alleen maar op een knop hoeven drukken als ze feedback willen geven. Onze feedbackformulieren verzamelen gegevens voor KPI\u2019s als Goal Completion Rate (GCR) en Customer Effort Score (CES) door zowel open als gesloten vragen te stellen. Iedere week analyseren we de ingekomen data (samen met de Google Analytics resultaten) en bespreken we waar en wat we kunnen verbeteren. De open en gedetailleerde antwoorden worden doorgestuurd naar andere delen van de organisatie, zodat er verder naar gekeken kan worden.<\/em>
\n
\nOok de andere netbeheerders in Nederland meten de Customer Effort Score (CES) met hun feedbackprogramma\u2019s. Door dezelfde KPI te meten, kunnen we een benchmark inrichten en de resultaten en kwaliteit vergelijken met andere netbeheerders.’<\/em>
\n
\nStedin is met name erg tevreden over het feit dat ze feedbackresultaten real-time kunnen bekijken, zodat ze snel en effici\u00ebnt kunnen anticiperen. <\/p>\n

De Resultaten<\/h2>\n

‘We zijn in staat om te ontdekken welke delen van de website goed of juist slecht functioneren en ook zien we hoe onze belangrijkste interne processen presteren. En dat slechts door een paar simpele vragen te stellen.
\n
\nMet de input die we via de Mopinion software verkrijgen, kunnen verschillende interne afdelingen de resultaten onder de loep nemen en hierop actie ondernemen. En we hopen dat hierdoor de algehele klanttevredenheid verbetert.’ <\/em><\/p>\n

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t

Klaar om Mopinion in actie te zien?<\/h3>\n\t\t\t\t\t\t\t

Wil je meer weten over hoe je feedback verzamelt en analyseert met onze feedback tool? Probeer het 14 dagen gratis! Op zoek naar wat meer persoonlijke begeleiding? Plan dan een online demo in met \u00e9\u00e9n van onze feedback specialisten.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\tDEMO INPLANNEN<\/a>\n\t\t\t\t\t\t\tProbeer het nu<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n","protected":false},"excerpt":{"rendered":"

Stedin is een regionale netbeheerder, voornamelijk actief in de Randstad. Als een van de drie grootste beheerders is Stedin verantwoordelijk voor het transport van elektriciteit en gas naar circa 2 miljoen huishoudens en industri\u00eble klanten. Stedin heeft in totaal bijna 4 miljoen aansluitingen. De website van Stedin is een belangrijke informatiebron voor de klanten. Hier […]<\/p>\n","protected":false},"author":40,"featured_media":72537,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1887],"tags":[1793,2032],"class_list":["post-63584","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digitale-feedback","tag-customer-stories-nl","tag-telcos-and-utility-nl"],"acf":[],"yoast_head":"\nHoe Stedin klantenfeedback gebruikt met Mopinion - Mopinion<\/title>\n<meta name=\"description\" content=\"Lees hier hoe Stedin de feedbackformulieren van Mopinion inzet om de online klantervaring in kaart te brengen en te verbeteren.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hoe Stedin klantenfeedback gebruikt met Mopinion - Mopinion\" \/>\n<meta property=\"og:description\" content=\"Lees hier hoe Stedin de feedbackformulieren van Mopinion inzet om de online klantervaring in kaart te brengen en te verbeteren.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/\" \/>\n<meta property=\"og:site_name\" content=\"Mopinion\" \/>\n<meta property=\"article:author\" content=\"m0p1n10n\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-07T07:52:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-01T10:48:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"650\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mi-choe Emanuelson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mi-choe Emanuelson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/\"},\"author\":{\"name\":\"Mi-choe Emanuelson\",\"@id\":\"https:\/\/mopinion.com\/nl\/#\/schema\/person\/dff51e11d83e2a45d85a09429516d658\"},\"headline\":\"Hoe Stedin klantenfeedback gebruikt met Mopinion\",\"datePublished\":\"2019-10-07T07:52:54+00:00\",\"dateModified\":\"2023-10-01T10:48:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/\"},\"wordCount\":539,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/mopinion.com\/nl\/#organization\"},\"image\":{\"@id\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg\",\"keywords\":[\"Customer stories\",\"telcos & utility\"],\"articleSection\":[\"Digitale Feedback\"],\"inLanguage\":\"nl\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/\",\"url\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/\",\"name\":\"Hoe Stedin klantenfeedback gebruikt met Mopinion - Mopinion\",\"isPartOf\":{\"@id\":\"https:\/\/mopinion.com\/nl\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg\",\"datePublished\":\"2019-10-07T07:52:54+00:00\",\"dateModified\":\"2023-10-01T10:48:17+00:00\",\"description\":\"Lees hier hoe Stedin de feedbackformulieren van Mopinion inzet om de online klantervaring in kaart te brengen en te verbeteren.\",\"breadcrumb\":{\"@id\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#breadcrumb\"},\"inLanguage\":\"nl\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl\",\"@id\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#primaryimage\",\"url\":\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg\",\"contentUrl\":\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg\",\"width\":1800,\"height\":650},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/mopinion.com\/nl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Hoe Stedin klantenfeedback gebruikt met Mopinion\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mopinion.com\/nl\/#website\",\"url\":\"https:\/\/mopinion.com\/nl\/\",\"name\":\"Mopinion\",\"description\":\"Customer Feedback Intelligence For Digital Enterprises\",\"publisher\":{\"@id\":\"https:\/\/mopinion.com\/nl\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mopinion.com\/nl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/mopinion.com\/nl\/#organization\",\"name\":\"Mopinion\",\"url\":\"https:\/\/mopinion.com\/nl\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl\",\"@id\":\"https:\/\/mopinion.com\/nl\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2015\/12\/28084926\/m_icon.png\",\"contentUrl\":\"https:\/\/media.mopinion.com\/wp-content\/uploads\/2015\/12\/28084926\/m_icon.png\",\"width\":140,\"height\":140,\"caption\":\"Mopinion\"},\"image\":{\"@id\":\"https:\/\/mopinion.com\/nl\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/mopinion.com\/nl\/#\/schema\/person\/dff51e11d83e2a45d85a09429516d658\",\"name\":\"Mi-choe Emanuelson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl\",\"@id\":\"https:\/\/mopinion.com\/nl\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2a6c1d831bff9ec6e4f6a9d23d0c39c1?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2a6c1d831bff9ec6e4f6a9d23d0c39c1?s=96&d=mm&r=g\",\"caption\":\"Mi-choe Emanuelson\"},\"description\":\"Mi-choe Emanuelson, Dutch Content Marketer at Mopinion, has a background in International Media and Entertainment Management. When she's not writing for Mopinion she\u2019s either out enjoying the outdoors with her family, running long distances or smiling in front of a camera.\",\"sameAs\":[\"m0p1n10n\"],\"url\":\"https:\/\/mopinion.com\/nl\/author\/mi-choe-emanuelson\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Hoe Stedin klantenfeedback gebruikt met Mopinion - Mopinion","description":"Lees hier hoe Stedin de feedbackformulieren van Mopinion inzet om de online klantervaring in kaart te brengen en te verbeteren.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/","og_locale":"nl_NL","og_type":"article","og_title":"Hoe Stedin klantenfeedback gebruikt met Mopinion - Mopinion","og_description":"Lees hier hoe Stedin de feedbackformulieren van Mopinion inzet om de online klantervaring in kaart te brengen en te verbeteren.","og_url":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/","og_site_name":"Mopinion","article_author":"m0p1n10n","article_published_time":"2019-10-07T07:52:54+00:00","article_modified_time":"2023-10-01T10:48:17+00:00","og_image":[{"width":1800,"height":650,"url":"https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg","type":"image\/jpeg"}],"author":"Mi-choe Emanuelson","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Mi-choe Emanuelson","Est. reading time":"3 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#article","isPartOf":{"@id":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/"},"author":{"name":"Mi-choe Emanuelson","@id":"https:\/\/mopinion.com\/nl\/#\/schema\/person\/dff51e11d83e2a45d85a09429516d658"},"headline":"Hoe Stedin klantenfeedback gebruikt met Mopinion","datePublished":"2019-10-07T07:52:54+00:00","dateModified":"2023-10-01T10:48:17+00:00","mainEntityOfPage":{"@id":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/"},"wordCount":539,"commentCount":0,"publisher":{"@id":"https:\/\/mopinion.com\/nl\/#organization"},"image":{"@id":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#primaryimage"},"thumbnailUrl":"https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg","keywords":["Customer stories","telcos & utility"],"articleSection":["Digitale Feedback"],"inLanguage":"nl","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/","url":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/","name":"Hoe Stedin klantenfeedback gebruikt met Mopinion - Mopinion","isPartOf":{"@id":"https:\/\/mopinion.com\/nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#primaryimage"},"image":{"@id":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#primaryimage"},"thumbnailUrl":"https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg","datePublished":"2019-10-07T07:52:54+00:00","dateModified":"2023-10-01T10:48:17+00:00","description":"Lees hier hoe Stedin de feedbackformulieren van Mopinion inzet om de online klantervaring in kaart te brengen en te verbeteren.","breadcrumb":{"@id":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#breadcrumb"},"inLanguage":"nl","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/"]}]},{"@type":"ImageObject","inLanguage":"nl","@id":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#primaryimage","url":"https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg","contentUrl":"https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg","width":1800,"height":650},{"@type":"BreadcrumbList","@id":"https:\/\/mopinion.com\/nl\/testimonial-stedin-over-mopinion-feedback-software\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mopinion.com\/nl\/"},{"@type":"ListItem","position":2,"name":"Hoe Stedin klantenfeedback gebruikt met Mopinion"}]},{"@type":"WebSite","@id":"https:\/\/mopinion.com\/nl\/#website","url":"https:\/\/mopinion.com\/nl\/","name":"Mopinion","description":"Customer Feedback Intelligence For Digital Enterprises","publisher":{"@id":"https:\/\/mopinion.com\/nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mopinion.com\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl"},{"@type":"Organization","@id":"https:\/\/mopinion.com\/nl\/#organization","name":"Mopinion","url":"https:\/\/mopinion.com\/nl\/","logo":{"@type":"ImageObject","inLanguage":"nl","@id":"https:\/\/mopinion.com\/nl\/#\/schema\/logo\/image\/","url":"https:\/\/media.mopinion.com\/wp-content\/uploads\/2015\/12\/28084926\/m_icon.png","contentUrl":"https:\/\/media.mopinion.com\/wp-content\/uploads\/2015\/12\/28084926\/m_icon.png","width":140,"height":140,"caption":"Mopinion"},"image":{"@id":"https:\/\/mopinion.com\/nl\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/mopinion.com\/nl\/#\/schema\/person\/dff51e11d83e2a45d85a09429516d658","name":"Mi-choe Emanuelson","image":{"@type":"ImageObject","inLanguage":"nl","@id":"https:\/\/mopinion.com\/nl\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2a6c1d831bff9ec6e4f6a9d23d0c39c1?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2a6c1d831bff9ec6e4f6a9d23d0c39c1?s=96&d=mm&r=g","caption":"Mi-choe Emanuelson"},"description":"Mi-choe Emanuelson, Dutch Content Marketer at Mopinion, has a background in International Media and Entertainment Management. When she's not writing for Mopinion she\u2019s either out enjoying the outdoors with her family, running long distances or smiling in front of a camera.","sameAs":["m0p1n10n"],"url":"https:\/\/mopinion.com\/nl\/author\/mi-choe-emanuelson\/"}]}},"rttpg_featured_image_url":{"full":["https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg",1800,650,false],"landscape":["https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg",1800,650,false],"portraits":["https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg",1800,650,false],"thumbnail":["https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload-150x150.jpg",150,150,true],"medium":["https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload-300x108.jpg",300,108,true],"large":["https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload-1024x370.jpg",1024,370,true],"1536x1536":["https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg",1536,555,false],"2048x2048":["https:\/\/media.mopinion.com\/wp-content\/uploads\/2019\/10\/28105344\/stedin-cover-reload.jpg",1800,650,false]},"rttpg_author":{"display_name":"Mi-choe Emanuelson","author_link":"https:\/\/mopinion.com\/nl\/author\/mi-choe-emanuelson\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/mopinion.com\/nl\/category\/digitale-feedback\/\" rel=\"category tag\">Digitale Feedback<\/a>","rttpg_excerpt":"Stedin is een regionale netbeheerder, voornamelijk actief in de Randstad. Als een van de drie grootste beheerders is Stedin verantwoordelijk voor het transport van elektriciteit en gas naar circa 2 miljoen huishoudens en industri\u00eble klanten. Stedin heeft in totaal bijna 4 miljoen aansluitingen. De website van Stedin is een belangrijke informatiebron voor de klanten. Hier…","_links":{"self":[{"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/posts\/63584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/comments?post=63584"}],"version-history":[{"count":1,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/posts\/63584\/revisions"}],"predecessor-version":[{"id":77757,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/posts\/63584\/revisions\/77757"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/media\/72537"}],"wp:attachment":[{"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/media?parent=63584"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/categories?post=63584"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/tags?post=63584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}