{"id":66018,"date":"2021-06-14T08:46:12","date_gmt":"2021-06-14T07:46:12","guid":{"rendered":"https:\/\/beta-site.mopinion.com\/behind-the-feedback-e-mail-widget-editor\/"},"modified":"2023-10-01T11:43:30","modified_gmt":"2023-10-01T10:43:30","slug":"behind-the-feedback-email-widget-editor","status":"publish","type":"post","link":"https:\/\/mopinion.com\/nl\/behind-the-feedback-email-widget-editor\/","title":{"rendered":"Behind the Feedback: E-mail Widget Editor"},"content":{"rendered":"

We hebben onze software uitgebreid met een nieuwe feature. Je kunt nu e-mail feedbackformulieren nog makkelijker opmaken en bewerken. Ook kun je een preview bekijken in de editor. In deze Behind the Feedback<\/strong> blog laten we zien hoe deze nieuwe feature bedacht en ontwikkeld is. Met deze feature heb je helemaal zelf in de hand hoe je e-mail feedbackformulier eruit ziet. <\/p>\n

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Deze blog trappen we af met user feedback. Dat zag je vast niet aankomen \u2026
\nSteeds meer van onze klanten gebruiken Mopinion voor E-mail<\/a> en hierdoor krijgen wij ook meer feedback over dit product. <\/p>\n

Mopinion voor E-mail is onze feedback oplossing voor e-mail marketeers<\/a> die willen weten wat hun lezers echt willen. Feedback helpt je te begrijpen wat ontvangers van je e-mails vinden en het voorkomt dat je aannames doet over de content. <\/p>\n\n\t\t\t\t

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Gratis Whitepaper: Optimaliseer je e-mail campagnes met feedback<\/h4>\n\t\t\t\t\t\t\t

Ontdek hoe je lezers kunt begrijpen en hoe je e-mail marketing customer-centric maakt<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\tDownload de whitepaper<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t\n

Een oplossing van en voor gebruikers<\/h2>\n

Tussen alle waardevolle feedback die we verzamelen, vielen een paar interessante suggesties op. Een van die dingen was de groeiende behoefte aan meer opties om e-mail feedbackformulieren te \u2018customizen\u2019 in onze user interface.
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\nEen HTML snippet (herbruikbare code) in een e-mail plakken zorgt ervoor dat een bepaalde vraag getoond wordt, dit is een hele, simpele handeling. Maar als je de snippet aan wilde passen, had je wel enige CSS<\/a> kennis nodig.
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\nEn als je als bedrijf bekend staat als fresh, intu\u00eftief<\/strong> en gebruiksvriendelijk<\/strong> dan zoek je natuurlijk een manier om ook dit proces makkelijker te maken voor de gebruikers.
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\nZo zijn we aan de email widget editor<\/strong> begonnen. <\/p>\n

Van idee naar resultaat<\/h2>\n

Met de \u2018oude\u2019 editor kun je feedbackformulieren opmaken, thema\u2019s kiezen, stijlen toevoegen en nog veel meer. <\/p>\n

Het development team ging aan de slag met de editor en voegde een nieuwe widget aan de designeditor toe. Deze widget biedt nieuwe mogelijkheden om te customizen. Je ziet handige tool tips als je met de muis over het formulier beweegt, je bepaalt zelf waar je de widget in het formulier wil tonen en je kunt in de grafiek de legenda aanpassen zodat andere gebruikers ook weten hoe de grafiek gelezen moet worden. <\/p>\n

Daarnaast kun je het feedbackformulier in je eigen stijl opmaken, denk aan het lettertype, formaat, kleur, uitlijning etc.<\/p>\n

\n\"Email
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\nOok hebben we nieuwe elementen, bijvoorbeeld andere scores, toegevoegd aan de bestaande elementen van de feedbackformulieren. Waar je eerst kon kiezen uit sterren, smileys, Net Promoter Score (NPS) of een duim omhoog of omlaag om scores weer te geven, kun je nu ook voor de Customer Effort Score (CES), Goal Completion Rate (GCR) of andere categorie\u00ebn kiezen.
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\nHet resultaat? Dankzij deze nieuwe mogelijkheden kun je e-mail feedbackformulieren volledig in lijn trekken met jouw huisstijl\u2019 en het mooie is dat je hier geen enkele technische kennis voor nodig hebt. Het is echt een simpele, intu\u00eftieve feature geworden waar iedereen mee kan werken.
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\nMaar we zijn nog niet klaar. Kort na deze ontwikkelingen kwamen we op een ander idee. We wisten al dat er e-mailclients zijn die niet alle in HTML ontworpen e-mails op de juiste manier versturen. We besloten dat er een preview optie moest komen, waar je het feedbackformulier kunt bekijken voordat je het implementeert. Zo ontstond de \u2018Test Widget\u2019 in de interface. Deze geweldige optie is snel en gebruiksvriendelijk. Je kunt nu een test e-mail sturen en zien of je e-mail er nog steeds goed uitziet als deze ontvangen wordt.
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\nZo ziet de Test Widget eruit:
\n\"Send
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\nZo ziet de preview van je e-mail eruit:
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\n\"Preview<\/p>\n

Mooie, \u2018branded\u2019 e-mail enqu\u00eates<\/h2>\n

De nieuwe e-mail widget editor helpt je op verschillende manieren je e-mail feedback campagnes te optimaliseren. Gebruikers kunnen snel de mooiste e-mail enqu\u00eates aanmaken en implementeren, helemaal in lijn met hun eigen huisstijl. Conclusie? Je e-mails sluiten nog beter aan bij de user experience, dat leidt tot meer feedback van e-mail ontvangers en dankzij de feedback kun jij je e-mail campagnes nog succesvoller maken.<\/p>\n

\nWe zijn benieuwd naar de impact van de e-mail widget editor, zeker nu de vraag naar e-mail feedback blijft groeien. <\/p>\n

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Klaar om Mopinion in actie te zien?<\/h3>\n\t\t\t\t\t\t\t

Wil je meer weten over hoe je feedback verzamelt en analyseert met onze feedback tool? Probeer het 14 dagen gratis! Op zoek naar wat meer persoonlijke begeleiding? Plan dan een online demo in met \u00e9\u00e9n van onze feedback specialisten.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

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\n\t\t\t\t\t\t\tDEMO INPLANNEN<\/a>\n\t\t\t\t\t\t\tProbeer het nu<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n","protected":false},"excerpt":{"rendered":"

We hebben onze software uitgebreid met een nieuwe feature. Je kunt nu e-mail feedbackformulieren nog makkelijker opmaken en bewerken. Ook kun je een preview bekijken in de editor. In deze Behind the Feedback blog laten we zien hoe deze nieuwe feature bedacht en ontwikkeld is. Met deze feature heb je helemaal zelf in de hand […]<\/p>\n","protected":false},"author":46,"featured_media":73309,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1890],"tags":[2122,1998],"class_list":["post-66018","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-updates","tag-behind-the-feedback-nl","tag-email-nl"],"acf":[],"yoast_head":"\nBehind the Feedback: E-mail Widget Editor - Mopinion<\/title>\n<meta name=\"description\" content=\"We hebben onze software uitgebreid met een nieuwe feature. 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Je kunt nu e-mail feedbackformulieren nog makkelijker opmaken en bewerken. Ook kun je een preview bekijken in de editor. In deze Behind the Feedback blog laten we zien hoe deze nieuwe feature bedacht en ontwikkeld is. Met deze feature heb je helemaal zelf in de hand…","_links":{"self":[{"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/posts\/66018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/comments?post=66018"}],"version-history":[{"count":1,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/posts\/66018\/revisions"}],"predecessor-version":[{"id":77707,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/posts\/66018\/revisions\/77707"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/media\/73309"}],"wp:attachment":[{"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/media?parent=66018"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/categories?post=66018"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mopinion.com\/nl\/wp-json\/wp\/v2\/tags?post=66018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}