{"id":98669,"date":"2025-09-23T08:00:54","date_gmt":"2025-09-23T07:00:54","guid":{"rendered":"https:\/\/mopinion.com\/?p=98669"},"modified":"2025-11-04T09:28:08","modified_gmt":"2025-11-04T08:28:08","slug":"persbericht-netigate-mopinion","status":"publish","type":"post","link":"https:\/\/mopinion.com\/nl\/persbericht-netigate-mopinion\/","title":{"rendered":"Mopinion sluit zich aan bij Netigate"},"content":{"rendered":"

Netigate neemt Mopinion over en bouwt zo aan Europa\u2019s meest complete Experience Management platform<\/h2>\n

Met deze strategische overname verstevigt Netigate zijn positie in Europa als toonaangevend AI-gedreven platform voor customer en employee experience. Mopinion biedt geavanceerde digitale feedbackoplossingen aan voor websites, mobiele apps en e-mailcampagnes. De producten van Mopinion vullen het aanbod van Netigate perfect aan.<\/p>\n

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Rotterdam, Nederland, (23 September 2025)<\/strong> \u2013 Netigate<\/a>, een toonaangevende Europese SaaS-speler op het gebied van experience management, kondigt de overname aan van Mopinion, specialist in digitale klantfeedback software, opgericht en gevestigd in Rotterdam. Het van oorsprong Zweedse Netigate krijgt hiermee technologie in huis voor het verzamelen en analyseren van klantfeedback afkomstig van digitale kanalen zoals websites en apps. <\/p>\n

De krachtenbundeling brengt Netigate\u2019s Experience<\/em> platform \u2013 met klanten als Spotify<\/strong>, Lufthansa<\/strong> en DB Schenker<\/strong> \u2013 samen met Mopinion\u2019s digitale feedbacktechnologie, gebruikt door onder meer Air France-KLM<\/strong>, Vodafone<\/strong> en Allianz<\/strong>.<\/p>\n

\u201cDoor onze krachten te bundelen met Mopinion, spelen we in op de duidelijke vraag naar meer consolidatie in de Europese Customer Experience Management markt,\u201d zegt Maria B\u00f6rjesson, CEO van Netigate. \u201cOnze klanten willen \u00e9\u00e9n platform waar alle vormen van feedback samenkomen: digitale feedback, employee experience, geavanceerde analyses en bruikbare inzichten. Deze overname maakt dat mogelijk.\u201d<\/p>\n

\u201cDoor Mopinion\u2019s oplossingen te combineren met die van Netigate, kunnen gebruikers betere klantsignalen opvangen, AI-gedreven inzichten naar boven halen en resultaten versnellen,\u201d aldus Udesh Jadnanansing, oprichter van Mopinion. <\/p>\n

Mede-oprichter Kees Wolters vult aan: \u201cDit is een mooie stap vooruit. Samen bouwen we een Europees antwoord op de versnipperde tools in de markt. Mopinion\u2019s specialisatie in digital experience gecombineerd met Netigate\u2019s expertise in AI-gedreven analyses en enterprise feedback management is een unieke combinatie.\u201d<\/p>\n

E\u00e9n oplossing<\/strong><\/p>\n

Door de integratie ontstaat \u00e9\u00e9n oplossing voor het beheren van de hele klantreis. Netigate\u2019s analytics, multi-channel datacollectie en AI-trenddetectie worden versterkt met Mopinion\u2019s specialisatie op digitale kanalen.<\/p>\n

Bedrijven kunnen hierdoor feedback ophalen op allerlei contactmomenten \u2013 websites, mobiele apps, call centers, in de winkel na een aankoop \u2013 en alles terugzien in \u00e9\u00e9n goed beveiligd platform. Met behulp van AI-gedreven analyses kunnen klanten inzicht krijgen in alle contactkanalen, trends en achterliggende oorzaken ontdekken, en via dashboards volgen concrete acties om de klantbeleving te verbeteren.<\/p>\n

Het gezamenlijke aanbod helpt organisaties om zich te richten op de verbeteringen die de meeste impact hebben. Zo kunnen middelgrote en grote bedrijven in sectoren als retail, e-commerce, hospitality, finance en energie sneller en preciezer sturen op groei.<\/p>\n

Europese speler <\/strong><\/p>\n

\u201cEr is een duidelijke behoefte aan een sterke Europese speler die de markt kan consolideren, met kennis van de Europese context en de daarbij horende regels omtrent databescherming en privacy,\u201d zegt Lars Lunde, Chairman van Netigate en Partner bij het Deense investeringsfonds GRO Capital<\/a>. \u201cMet deze overname neemt Netigate die rol op zich, door krachtige AI en analytics te combineren met best-in-class digitale feedbackoplossingen, ontwikkeld en gehost in Europa.\u201d<\/p>\n

Mopinion is als verkopende partij bijgestaan door Taylor Wessing, terwijl de koper – Netigate – geadviseerd is door KPMG en Stibbe.<\/em><\/p>\n

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Op 16 oktober vond er een webinar plaats, waarin Maria B\u00f6rjesson (CEO Netigate), Udesh Jadnanansing en Kees Wolters (Co-founders Mopinion) meer vertelden over deze samenwerking, de gezamenlijke visie en wat de toegevoegde waarde voor klanten zou zijn. Je kunt het webinar hier bekijken<\/a>.<\/p>\n

 
\n\"Mopinion <\/p>\n

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\"Netigate <\/p>\n<\/div>\n

Over Netigate<\/strong><\/p>\n

Netigate is een toonaangevend Europees Experience Management platform dat bedrijven helpt customer en employee feedback te verzamelen, analyseren en om te zetten in actie met behulp van AI. Dankzij AI-gedreven inzichten en automatisering ondersteunt Netigate organisaties bij het vergroten van engagement, het verbeteren van retentie en het nemen van beslissingen die bijdragen aan groei. Vertrouwd door wereldwijde merken transformeert Netigate de stem van klanten en medewerkers in de concrete groei van de business.<\/p>\n

Opgericht in Stockholm in 2005, bedient Netigate inmiddels meer dan 1500 klanten wereldwijd. Het bedrijf telt ruim 100 medewerkers, met kantoren in Stockholm, Frankfurt en Helsinki. Sinds 2022 is de private equity-investeerder GRO Capital meerderheidsaandeelhouder. www.netigate.net<\/a> <\/p>\n

 <\/p>\n

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\"Mopinion <\/p>\n<\/div>\n

Over Mopinion<\/strong><\/p>\n

Mopinion is een toonaangevende Europese feedbacksoftware voor websites, mobiele apps en e-mailcampagnes. De oplossing stelt organisaties in staat om waardevolle inzichten te ontdekken die helpen de digitale ervaring te optimaliseren. Het bedrijf is opgericht in 2013 en telt zo\u2019n 30 medewerkers. Het hoofdkantoor staat in Rotterdam (Nederland) en Mopinion werkt samen met vooruitstrevende digitale teams zoals KLM, Ahold, Vodafone, Calvin Klein, Allianz, Scania, ENGIE en vele anderen. <\/p>\n","protected":false},"excerpt":{"rendered":"

Netigate neemt Mopinion over en bouwt zo aan Europa\u2019s meest complete Experience Management platform Met deze strategische overname verstevigt Netigate zijn positie in Europa als toonaangevend AI-gedreven platform voor customer en employee experience. Mopinion biedt geavanceerde digitale feedbackoplossingen aan voor websites, mobiele apps en e-mailcampagnes. De producten van Mopinion vullen het aanbod van Netigate perfect […]<\/p>\n","protected":false},"author":54,"featured_media":98679,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2191],"tags":[2132,2186],"class_list":["post-98669","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-updates-nl","tag-company-update-nl","tag-trending-nl"],"acf":[],"yoast_head":"\nMopinion sluit zich aan bij Netigate - Mopinion<\/title>\n<meta name=\"description\" content=\"Mopinion voegt zich bij Netigate en versterkt zo Netigate\u2019s positie als Europa\u2019s toonaangevend platform voor customer- en employee-experience management.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mopinion.com\/nl\/persbericht-netigate-mopinion\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mopinion sluit zich aan bij Netigate - 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