Flexible pricing to meet your needs
Standard
Discover the story behind your analytics. With all of the features you need at your fingertips, it's time to get started (for free)!
- No credit card needed
- 14 days full access free trial
Enterprise
Join thousands of users optimising the online experience! Leverage the flexibility of our feedback software and get a quote tailored to your needs.
- No credit card needed
- We'll contact you within 48 hours
Create your plan
Select your details and calculate your price.
Standard
Enterprise
Choose your channels and volume
Mopinion for Websites 
Mopinion for Email 
Enterprise options
Join digital teams from global enterprises and start creating a digital experience that goes beyond customer expectations.
What people are saying
“We resolved the issue and as a result conversion increased from 0.48% to 3.50%, which translated to more than €900,000 in additional premium turnover. This goes to show that customer feedback can save you a lot of money.
Stefan van Ballegooie
Conversion Specialist
We found a big credit card payment issue that was caused simply by an unexpected glitch in the user interface – no bugs involved! After solving it we saw a massive increase in successful payments again.
Davy Schuyt
CRO Manager
We’ve seen a 20% increase in satisfaction of our Japanese customers after investing resources into improving the translations — we wouldn’t have known that the translation needed work if we hadn’t done the Mopinion survey.
Silviu Oprean
Growth Marketer
Frequently Asked Questions
Do you have a Data Processing Agreement (DPA)?
Yes, for our Standard customers we offer our standard customer DPA. Enterprise clients will be offered a Master Service Agreement including an SLA and DPA.
Read Data Processing AgreementCan web agencies use Mopinion?
Yes, we have partnerships with web and research agencies. Contact us at sales@mopinion.com or check out our Partner page for more information.
Go to our partner pageWhat is the cancellation policy?
If you are a monthly pay-by-credit card user you can cancel at any time. Just bear in mind that we cannot do refunds for annual plans. For Enterprise customers and other than credit card payments other policies apply. Read more about this in our terms.
Read our Terms and ConditionsCan you tell me more about security?
Mopinion’s most important concern is the protection and reliability of customer data. We are ISO 27001 certified and follow strict web programming guidelines.
Visit our ISO 27001 page for more informationDo I need to install anything?
Mopinion is Software-As-A-Service (SaaS) and is therefore available 24/7. To run our feedback forms on your (mobile) website just implement our Javascript-tag in your HTML-body or in your Tag Management solution (for example, Google Tag Manager). Learn more about this on our integrations page. If you're collecting feedback from a native app, you can do this seamlessly with our mobile SDK.
Go to our Integration pageLearn more about Mobile SDK's
I’ve signed up for a trial. What’s next?
After signing up for a trial, you’ll have 14 days to test out the software. For more information on getting set up, be sure to consult the Mopinion Knowledge Base. Once this trial expires, we’ll keep your feedback inbox active but your feedback reports will go offline until you upgrade to a paid plan.
Go to our Knowledge BaseEnterprise-Level Security, Privacy and Accessibility
Mopinion is devoted to protecting your data and adhering to the strictest security, privacy and accessibility policies. We offer peak security accreditation with ISO 27001: 2017 and comply with the General Data Protection Regulation (GDPR). We also offer improved accessibility to all types of web users with WCAG 2.1 Level AA certification.
All business plans and trials include:
Text Analytics
Get immediate insights into the meaning behind large amounts of customer feedback data
Unlimited surveys & feedback
Craft your own feedback surveys and collect as much feedback as you like
Mobile-optimised forms
With our responsive surveys your users can stay connected through any device
Real-time analysis
Analyse and visualise feedback data easily. All feedback is processed in real-time
Automated alerts and tags
Based on scores and keywords you can easily notify your team and categorise feedback data
API & Integrations
Use our webhooks and integrations to connect Mopinion feedback to your favourite apps
Conversational feedback
Capture feedback via a personalised experience that will leave your users feeling as though they were chatting with a colleague.
Users & Access groups
Offering unlimited users and complete flexibility, access groups supports every use case and user type, for advanced user management.
Dedicated support
Our support heroes are always ready to help you meet your goals with feedback.
By using real-time feedback dashboards we can easily see which issues we have to work on to enhance the shopper journey and satisfaction. These insights are shared on the teams that work on the specific feedback points.
Rosanne Heijligers, Customer Experience Analyst
