Our thoughts on Digital Customer Experience

Mopinion Academy’s Onboarding Webinar: Action Management, Follow up & Sharing within your Organisation

Mopinion: Mopinion Academy’s Onboarding Webinar: Action Management, Follow up & Sharing within your Organisation - Onboarding Phase 3

After two successful phases of Mopinion Academy’s Onboarding Webinar series, it’s time to move on to the final phase: Action Management, Follow up & Sharing within your Organisation. This is arguably the most vital phase in your online feedback programme as it leads to closing the feedback loop. As part of our new educational platform, […]

Read more

Project management tips to improve customer experience

headerimg_09

It’s not easy to be on top of your customer experience game. It’s a well coordinated effort of an entire team that ultimately creates a positive customer experience. Achieving seamless collaboration and coordination within the team is a goal most organizations struggle to achieve. While the role of the project managers is certainly crucial, even […]

Read more