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A Fresh Look For Improved Customer Feedback Management

feedback management

When Mopinion was first developed, the customer experience industry was just starting to blossom. Since then, the CX market has well and truly boomed, changing as other industries grow with their customers. In fact, the customer experience management market is projected to grow to $14.5B by 2024. As the industry, (and the world) changes, so […]

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Project management tips to improve customer experience

Hiver Mopinion Feedback Software

It’s not easy to be on top of your customer experience game. It’s a well coordinated effort of an entire team that ultimately creates a positive customer experience. Achieving seamless collaboration and coordination within the team is a goal most organizations struggle to achieve. While the role of the project managers is certainly crucial, even […]

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