Mopinion Resources

Blog

Want to stay up-to-date?
Subscribe to our newsletter!

You have been successfully subscribed!

Digital Customer Experience – looking beyond the feedback hype

Looking down on Feedback stairs

A customer experience strategy that is securely deployed on digital customer experience goes beyond installing a simple feedback tool on your website. It is not just about collecting feedback, but also about focussing on customer insight and follow-up action. Different organisations use customer feedback in different ways, such as data collection or turning insights into […]

Read more