![[:de]Looking down on Feedback stairs[:]](https://mopinion.com/wp-content/uploads/2013/06/15-looking-1024x341.jpg)
A customer experience strategy that is securely deployed on digital customer experience goes beyond installing a simple feedback tool on your website. It is not just about collecting feedback, but also about focussing on customer insight and follow-up action. Different organisations use customer feedback in different ways, such as data collection or turning insights into […]
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