Our thoughts on Digital Customer Experience

Top 10 Competitors & Alternatives to Feedbackify

Mopinion: Top 10 Competitors & Alternatives to Feedbackify - Cover image

Website feedback tools and the VoC data we collect using these tools has become the backbone of the customer experience. These tools yield businesses with a more simplified way of opening up a dialogue with their online visitors as well as gain a deeper understanding into how they experience the website, mobile app or in […]

Read more

Top 10 Competitors and Alternatives to Usabilla

Mopinion:Top 10 Competitors and Alternatives to Usabilla - Voice of Customer

You’ve heard it before but I’ll say it again…Listening to the Voice of the Customer (VoC) is crucial for businesses looking to compete based on customer experience. And while this couldn’t be more true, surprisingly, nearly 75% of companies still feel that their VoC programmes aren’t effective and that they’re failing to drive actions. That […]

Read more

Top 10 Alternatives and Competitors of Hotjar

Mopinion: Top 10 Alternatives and Competitors of Hotjar - Cover

If you want to know how customers experience your website or mobile app, an online user feedback tool is ideal. Online user feedback tools have the ability to collect customer experience in various ways, including via surveys, heatmaps, behaviour-triggered feedback forms and much more. However, there is one tool in particular which combines various user […]

Read more

Top 10 Alternatives and Competitors of Qualtrics

Mopinion: Best 10 Alternatives and Competitors of Qualtrics - Competitors to Qualtrics

Online customer survey tools are a great way of engaging with your customers and discovering insights into various areas of online performance. For example, you can use survey tools to trace product feedback, carry out market research, measure customer service, the performance of your newsletters and much more. But which online customer survey tool is […]

Read more

Top 10 Qualaroo Alternatives and Competitors

Mopinion: Top 10 Qualaroo Alternatives and Competitors - Wootric

Online Surveys provide marketers with a simple and easy way to get in contact with a targeted audience and collect feedback. Not to mention, they are great for tracing product feedback, conducting market research, obtaining feedback on customer service and measuring customer AND employee satisfaction. Picking a suitable online survey software for your business can […]

Read more

Top 10 Survicate Alternatives and Competitors

Mopinion: Top 10 Survicate Alternatives and Competitors - Cover Image

Online survey and questionnaire tools are great for gathering insights from your customers – especially as it pertains to your online performance and overall customer satisfaction. Unlike in the past when creating a survey used to be quite a tedious process, online survey tools make the survey-building process quick and easy – enabling you to […]

Read more

Top 10 Alternatives and Competitors of OpinionLab

Mopinion: Top 10 Alternatives and Competitors of OpinionLab - Street arrow

Voice of the Customer (VoC) software is intended to capture the opinions and preferences of online customers, analyse those insights, and supply businesses with the means to create meaningful changes in digital customer experience (CX). As priorities are continuously being placed on CX initiatives, it’s safe to say that these kinds of software aren’t going […]

Read more