Our thoughts on Digital Customer Experience

Albert Heijn caters closely to online shoppers’ needs with customer feedback

Mopinion: Albert Heijn caters closely to online shoppers’ needs with customer feedback - Hamster

We are proud to announce that one of the largest supermarket chains in the Netherlands, Albert Heijn, now uses Mopinion’s feedback software on their website (AH.nl). Albert Heijn – also referred to as the AH or ‘Appie’, as the Dutch like to call it – jump-started its online feedback programme in June of last year […]

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Mopinion’s Top 5 “Hottest” Blog posts of 2016

Mopinion: Mopinion's Top 5 Hottest Blog Posts of 2016 - New Years

From user experience to annual benchmarks and from text analytics to customisable dashboards, we’ve covered a lot this past year. Mopinion’s blog touches on all things customer feedback with articles catered to every digital role. So let’s take a moment to reflect on what a wonderful year 2016 was with Mopinion’s top 5 “Hottest” blog […]

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