Our thoughts on Digital Customer Experience

Omoda wants more out of feedback and appoints Mopinion as its partner

Omoda logo

Omoda is a well-known Dutch shoe store chain with well over 20 physical stores and an extensive (international) webshop and online shopping app. In 2000 the Omoda store concept as we know it was launched and in 2007 online shopping was adopted. The combination of physical shops and an online store turned out to be […]

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What retailers can do with multilingual user feedback

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Many countries such as Belarus, Belgium, Canada, India, Ireland, South Africa, the United States and Switzerland are officially multilingual, but also have many monolinguals among them. For the United States this means that some of the population speaks English and some speak Spanish or Chinese. As a retailer or e-commerce company, this brings many challenges, […]

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How the Retail Industry Has Been Affected by The Global Pandemic

How the retail industry has been affected by the pandemic

The COVID-19 pandemic has strained many businesses across the globe. However, retailers’ challenges have been exceptional. In fact, it would be an understatement to say that the past year was a struggle for many retailers. Forbes even refers to last year’s events as ‘Retail’s Great Pivot’ – their way of describing this rapid shift in […]

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Hey retailer, why don’t you have a mobile app?

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Shopping habits today are wildly different from those of a few years ago. And the recent lockdowns have – of course – also contributed to this change. As a result, the digital transformation has accelerated and therefore, the number of mobile purchases within the retail industry has also skyrocketed. Mobile apps are ideal for displaying […]

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Create the Ideal Online Marketplace with User Feedback

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Online marketplaces are becoming increasingly popular as more and more online shoppers find their way through these handy e-commerce platforms. In fact it’s hard to remember what online shopping was like before these online sales giants entered the market. But when it comes to digital marketing, the challenges for keeping online marketplaces competitive are quite […]

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Conrad stays ahead of the curve with Mopinion feedback

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Conrad, originally a German company, specialises in electronics and technology for both the private and business markets. In the 1980s, Conrad also settled in other European countries, including the Netherlands. The extensive Dutch webshop contains almost one million products. Conrad operates from three regions: East, Dach and West. The Netherlands is part of the West […]

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Beerwulf gathers VoC insights with Mopinion feedback

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Beerwulf – part of HEINEKEN Group – is an online craft beer shop ‘designed by and dedicated to beer enthusiasts’. Established in the Netherlands in 2017, this unique organisation has since taken off and is now present in over 10 European countries. The website is Beerwulf’s sole outlet for business and therefore a critical channel […]

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Top 27 Tools for your Martech Stack in 2020

Top 27 Tools for your Martech Stack in 2020 - header

Having the right tools in your toolbelt is a fundamental part of being a successful digital marketer. In fact, it’s almost impossible for digital marketers nowadays to perform their daily tasks without the assistance of these tools; tools that help automate processes and save precious time and money, ensuring a good return on marketing investment. […]

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Mopinion launches next generation user interface Mopinion Raspberry

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We are pleased to announce that today Mopinion’s new user interface Mopinion Raspberry was successfully (beta) launched. This next generation user interface not only ties together all of the same, favourite functionalities of its precursor, but will also enable our users to conveniently collect and manage their feedback in a more effortless manner. Anwar Jebali, […]

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