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Inside the Voice of Customer program of Reale Seguros

Reale Seguros Voice of Customer program

Reale Group is an international group operating in Italy and Spain. With nearly 4 million policyholders, this solid market player offers its proposition in the insurance, banking, real estate and services sectors. And with its somewhat recent debut in the Chilean market in 2016, Reale Group has expanded its operations to Chile with its subsidiary […]

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homeQgo taps into the online customer journey with user feedback

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Sustainability has – partly due to the climate agreement – been an increasingly popular item on the agenda of many homeowners. In fact, in the Netherlands alone, there are millions of homes that will need to be made more sustainable in the coming years. Many homeowners, however, are either not yet familiar with all of […]

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URSSAF fortifies online VoC program with Mopinion

Mopinion customer story with URSSAF

The French URSSAF and its network have a mission of general interest: managing the collection of contributions and fees intended to guarantee financing of the French social security model. The organisation serves the four branches of the general social security system: health, old age, family, and work-related accidents/occupational diseases. So what exactly do they do […]

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How Calvin Klein makes data-driven decisions with Mopinion

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Calvin Klein is one of the most recognised fashion houses of today. Famous for their iconic underwear, Calvin Klein offers clothing, footwear, jewellery as well as fragrances. From a digital perspective, Calvin Klein places a lot of value on data-driven decision making. They do this by not only monitoring quantitative behavioural data, but also by […]

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SportScheck conquers the sports industry in the DACH region with Mopinion

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With 34 branches in Germany and an online shop with over 35,000 articles from 500+ brands available in Germany, Austria and Switzerland, SportScheck is one of the largest sports retailers in the DACH region. The organisation has recently set out to become the meeting place for all things sport-related. In this customer story we will […]

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Leroy Merlin boosts conversion rates with Mopinion feedback

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Leroy Merlin is the leading brand in the home improvement and DIY market in France. Though the brand has many physical stores, Leroy Merlin does not limit itself to traditional in-store sales but instead, it has also adopted an e-commerce approach which has been made possible thanks to its fast-growing website. The website guarantees a […]

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How UNN uses Mopinion feedback to gain insights

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UNN – the United News Network GmbH, is a press service provider from Karlsruhe (Germany) and consists of a team of creative people who stand for first-class service and strive for constant further development. UNN is known for its PR solutions PresseBox and lifePR. With years of experience, UNN forms the link between companies and […]

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Luxury Escapes defines digital strategy with feedback

Luxury Escapes Customer Story

Luxury Escapes is an Australian organisation specialised in luxury travel. More specifically, it is well-known for its hand-picked deals and flexible bookings. Their holiday offerings vary anywhere from day trips to small group tours and all-inclusive holidays – all of which can be booked on their website. So what role does feedback play in their […]

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atrify measures all-round customer satisfaction with customer feedback

Atrify Customer Story

atrify, a creative software solution provider headquartered in Cologne, Germany has developed a cloud-based platform for product content. With this platform atrify supports over 20k companies in more than 50 countries. It is used to share accurate and reliable content with their partners and consumers. With Mopinion’s solution, the atrify team can understand how their […]

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How NCSA builds better products with user feedback

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Mopinion is proud to share that NCSA – the largest collegiate athletic recruiting marketplace – has joined the Mopinion family. NCSA works with athletes and families, as well as club, high school and college coaches by providing online tools, educational resources and personalised support to help navigate the college recruiting process. Their products match potential […]

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