Our thoughts on Digital Customer Experience

Conrad stays ahead of the curve with Mopinion feedback

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Conrad, originally a German company, specialises in electronics and technology for both the private and business markets. In the 1980s, Conrad also settled in other European countries, including the Netherlands. The extensive Dutch webshop contains almost one million products. Conrad operates from three regions: East, Dach and West. The Netherlands is part of the West […]

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Beerwulf gathers VoC insights with Mopinion feedback

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Beerwulf – part of HEINEKEN Group – is an online craft beer shop ‘designed by and dedicated to beer enthusiasts’. Established in the Netherlands in 2017, this unique organisation has since taken off and is now present in over 10 European countries. The website is Beerwulf’s sole outlet for business and therefore a critical channel […]

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GO Sport optimises website navigation with Mopinion feedback

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The GO Sport group originated in the heart of the French Alps at the end of the 1970s following the Grenoble Olympic Games. The company is owned by Rallye, a major player in the distribution sector. GO Sport is one of the leaders in the sports equipment market in France. Performance, team spirit, pleasure and […]

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Allianz unlocks key to conversion optimisation with customer feedback

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Allianz forms part of Allianz Group which is one of the largest, multinational financial services companies in the world. The organisation has operations in over 70 countries and more than 85 million customers. Originally, Allianz sold its products and services through intermediaries. As a result, Allianz’s website didn’t play a major role. However, nowadays, with […]

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CareerOne jumpstarts user feedback programme with Mopinion

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We are delighted to announce that CareerOne is now using Mopinion’s user feedback software! CareerOne is an Australian online job board servicing all sectors and industries. With a digital strategy geared towards creating a class-leading user experience, the organisation recently redeveloped its platform. In this customer story, CareerOne Business Analyst Ben Schutz shares more about […]

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Prins Petfoods improves online customer journey with Mopinion

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The pet lovers among us are surely familiar with this brand…Prins Petfoods is one of the best selling brands of both dog and cat food. Prins is a Dutch family business that’s been around for a little over 55 years. On top of selling pet food products, Prins also provides professional advice and is often […]

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DPG Media rolls out Mopinion software across all online news brands

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DPG Media is the largest media company in both the Netherlands and the Flemish region of Belgium. The organisation produces text, photo, sound and video content for various channels such as paper newspapers (such as Volkskrant and AD) and magazines, websites, mobile apps (for tablets and smartphones). In addition to news brands, DPG Media also […]

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The Economic Board’s kick off with Mopinion software

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The Economic Board recently started collecting customer feedback using Mopinion software. Curious as to their motives with our software, Mopinion decided to dig a little deeper and learn more about their intentions with our software as well as feedback goals in general. The Economic Board is a Triple Helix collaboration between government, knowledge institutes and […]

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How Customer Feedback Supports de Jong Intra Vakantie’s Online Vision

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Having been around for more than 45 years, de Jong Intra Vakanties is one of the most well-known Dutch travel organisations. In fact, earlier this year, the organisation received an 8.9 score from its customers and won the Reisgraag Award in the category: All-round Tour Operator. Travelers who book vacations at de Jong Intra Vakanties […]

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K2 Systems launches Mopinion within its planning software

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We’re delighted to share that German solar energy equipment supplier K2 Systems recently rolled out Mopinion feedback within their very own future-oriented planning software K2 Base. Lucas Toulon, Assistant of CEO at K2 Systems fills us in on the details… ‘K2 Systems stands for worldwide power generation from solar energy. The heart of the company […]

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