Our thoughts on Digital Customer Experience

Leroy Merlin boosts conversion rates with Mopinion feedback

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Leroy Merlin is the leading brand in the home improvement and DIY market in France. Though the brand has many physical stores, Leroy Merlin does not limit itself to traditional in-store sales but instead, it has also adopted an e-commerce approach which has been made possible thanks to its fast-growing website. The website guarantees a […]

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How UNN uses Mopinion feedback to gain insights

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UNN – the United News Network GmbH, is a press service provider from Karlsruhe (Germany) and consists of a team of creative people who stand for first-class service and strive for constant further development. UNN is known for its PR solutions PresseBox and lifePR. With years of experience, UNN forms the link between companies and […]

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Luxury Escapes leverages customer feedback to define its digital strategy

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Luxury Escapes is an Australian organisation specialised in luxury travel. More specifically, it is well-known for its hand-picked deals and flexible bookings. Their holiday offerings vary anywhere from day trips to small group tours and all-inclusive holidays – all of which can be booked on their website. So what role does feedback play in their […]

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atrify measures all-round customer satisfaction with customer feedback

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atrify, a creative software solution provider headquartered in Cologne, Germany has developed a cloud-based platform for product content. With this platform atrify supports over 20k companies in more than 50 countries. It is used to share accurate and reliable content with their partners and consumers. With Mopinion’s solution, the atrify team can understand how their […]

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How NCSA builds better products with user feedback

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Mopinion is proud to share that NCSA – the largest collegiate athletic recruiting marketplace – has joined the Mopinion family. NCSA works with athletes and families, as well as club, high school and college coaches by providing online tools, educational resources and personalised support to help navigate the college recruiting process. Their products match potential […]

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How MeisterTask transformed its user experience with Mopinion feedback

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MeisterTask is a beautifully designed and incredibly intuitive task management tool. Their mission? To help teams stay aligned when working collaboratively on an easy to use, beautifully designed software tool. And that is precisely why MeisterTask has employed Mopinion as its user feedback software for nearly two years now. Mopinion enables the team at MeisterTask […]

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Recharge.com partners up with Mopinion to strengthen its customer-first strategy

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Mopinion is proud to announce that Recharge.com now uses Mopinion feedback to strengthen it’s customer-first strategy. At a time when billions of people around the world remain un or underbanked – prepaid credit is the financial infrastructure that caters for their daily needs. Recharge.com specialises in recharging prepaid credit and has made it their mission […]

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Conrad stays ahead of the curve with Mopinion feedback

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Conrad, originally a German company, specialises in electronics and technology for both the private and business markets. In the 1980s, Conrad also settled in other European countries, including the Netherlands. The extensive Dutch webshop contains almost one million products. Conrad operates from three regions: East, Dach and West. The Netherlands is part of the West […]

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Beerwulf gathers VoC insights with Mopinion feedback

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Beerwulf – part of HEINEKEN Group – is an online craft beer shop ‘designed by and dedicated to beer enthusiasts’. Established in the Netherlands in 2017, this unique organisation has since taken off and is now present in over 10 European countries. The website is Beerwulf’s sole outlet for business and therefore a critical channel […]

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