Our thoughts on Digital Customer Experience

Customer Success Story – Volkswagen: Improving and tracking online customer satisfaction

Volkswagen: Kundenzufriedenheit online optimieren und untersuchen

Volkswagen is a German Automotive. Established in 1937, Volkswagen is the top-selling and namesake marque of the Volkswagen Group, and is now the second-largest automaker in the world. Volkswagen has three cars in the top 10 list of best-selling cars of all time: the Volkswagen Golf, the Volkswagen Beetle, and the Volkswagen Passat. The Challenge […]

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Customer Success Story – NS (Dutch Rail): Improving online conversions

NS-station: customer feedback intelligence mopinion

NS (Dutch Rail) is the largest railway company of the Netherlands. NS transports almost one million Dutch travelers every day. The NS railway network covers around 300 railway stations across the Netherlands. Over the last years NS has been actively improving its online visibility and services. Digital sales and services have become increasingly important. NS […]

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Customer Success Story – Skoda: Optimising Overall User Experience

Customer Success Story – Skoda: Optimising Overall User Experience

Skoda is a large automotive from the Czech Republic. It is one of the oldest car companies in the world after Daimler-Benz, Opel and Fiat. Skoda works with Mopinion to listen to website visitors and to further strengthen relationships with their online customers. The Challenge Skoda recently launched a new website for the Dutch market. […]

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