Our thoughts on Digital Customer Experience

Conrad stays ahead of the curve with Mopinion feedback

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Conrad, originally a German company, specialises in electronics and technology for both the private and business markets. In the 1980s, Conrad also settled in other European countries, including the Netherlands. The extensive Dutch webshop contains almost one million products. Conrad operates from three regions: East, Dach and West. The Netherlands is part of the West […]

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Beerwulf gathers VoC insights with Mopinion feedback

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Beerwulf – part of HEINEKEN Group – is an online craft beer shop ‘designed by and dedicated to beer enthusiasts’. Established in the Netherlands in 2017, this unique organisation has since taken off and is now present in over 10 European countries. The website is Beerwulf’s sole outlet for business and therefore a critical channel […]

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GO Sport optimises website navigation with Mopinion feedback

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The GO Sport group originated in the heart of the French Alps at the end of the 1970s following the Grenoble Olympic Games. The company is owned by Rallye, a major player in the distribution sector. GO Sport is one of the leaders in the sports equipment market in France. Performance, team spirit, pleasure and […]

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Prins Petfoods improves online customer journey with Mopinion

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The pet lovers among us are surely familiar with this brand…Prins Petfoods is one of the best selling brands of both dog and cat food. Prins is a Dutch family business that’s been around for a little over 55 years. On top of selling pet food products, Prins also provides professional advice and is often […]

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Mopinion & ContentSquare to host Champagne Breakfast in Amsterdam

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Have you heard about the upcoming Champagne Breakfast in Amsterdam? This special event – geared towards ecommerce companies looking to get ahead of the latest ecommerce trends, technologies and methodologies – will take place on October 31st in Amsterdam, the Netherlands. Hosted by Mopinion and ContentSquare, the breakfast event ‘Preparing for Ecommerce in 2020’ will […]

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Leroy Merlin chooses Mopinion to shape online VoC programme

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With more than 23,000 employees and 130+ stores across France, Leroy Merlin is the leading DIY retail brand in France – in the market of home improvement and gardening. The brand is not limited to an in-store offer. Leroy Merlin France also has a strong digital ecosystem with a fast growing website. As of 2019, […]

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Top 20 Most Popular Ecommerce Platforms: An Overview

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Ecommerce sales are booming. According to Shopify, sales are expected to reach $4.9 trillion in 2021; a jump of nearly $2.1 trillion when compared to the sales of 2018. Behind all of these ecommerce stores are ecommerce platforms that do the heavy lifting, allowing businesses to manage their website as well as sales. However, the […]

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Optimising the online customer journey: for eCommerce websites

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It’s quite evident that the online buying process is no longer a linear one. Consumers are entering eCommerce websites from a myriad of different devices and online channels. And in the midst of all this chaos, your business needs to find a way to reel these consumers in as well as nurture them once they’ve […]

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