Our thoughts on Digital Customer Experience

Top 15 Enterprise Feedback Management (EFM) Software

EFM Cover Image

Improve customer loyalty. Reduce customer churn. Maximize revenue. These are the top reasons why so many organisations have employed Enterprise Feedback Management Software (EFM). Interestingly enough, in a highly competitive market where your competitors are just a click away, we’re seeing that some organisations still haven’t embraced EFM. In fact, according to Destination CRM, only […]

Read more