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The State of Customer Experience (CX): What’s happening now?

Mopinion: The State of Customer Experience (CX): What’s happening now? - Cover

Providing a good Customer Experience (CX) is on just about every organisation’s agenda these days. But where exactly is it headed? We can’t say for sure. What we can tell you though, is that this CX’s ecosystem of solutions is tethering between both expansion and consolidation. New niche solutions are sprouting up everywhere you look, […]

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