Our thoughts on Digital Customer Experience

Best Practices for using Mopinion’s Machine Learning Technology

Mopinion: Best Practices for using Mopinion’s Machine Learning Technology - Cover Image

We’re very happy to announce that the release of our newest machine learning (ML) technology – automatic feedback categorisation – was a successful one! As a next step, we want to make sure our users know how to get the most out of this new feature. That is why we’ve created this little guide to […]

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Mopinion introduces innovative machine learning technology for advanced feedback categorisation

Mopinion: Mopinion introduces breakthrough machine learning technology for advanced feedback categorisation - Cover Image

Mopinion has just released a new machine learning technology within its digital feedback analytics platform: automatic feedback categorisation. This technology employs machine learning techniques that make the analysis of qualitative feedback data – by way of labeling and categorisation – a much more fluid and systematic process. The automatic feedback categorisation technology is the first […]

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