Our thoughts on Digital Customer Experience

Scaring off your customers? Try these 5 online feedback tips

halloween cover

Halloween is almost here. The skies are growing darker. Leaves are covering the sidewalks. Pumpkins are sprouting up on nearly every front porch. And shops are dressing up their front windows with decorations of spiders, skeletons and scary masks! One thing is for sure, here in the Netherlands Halloween is definitely gaining ground. But while […]

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Introducing our new feedback form translation feature

Mopinion: Introducing our new feedback form translation feature - Cover Image

It’s finally here! The feature you’ve all been waiting for… Mopinion’s new feedback form translation feature! In response to the high demand among our customers, we’ve just launched a new feature in our form configuration section, which allows users to add multiple translations to the same feedback form. Gone are the days when you had […]

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What is an exit feedback form?

Mopinion: What is Exit feedback - Cover

An exit feedback form is an online tool used to reveal why visitors are leaving a website, especially at crucial moments. For example, when visitors abandon their activities in various ordering funnels or other conversion points on the website. This includes shopping cart abandonment, one of the most common among online visitors. Applying exit feedback […]

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How to build the best online feedback forms

Mopinion: How to build the best feedback forms

Well-designed online feedback forms are the start of a good digital experience program. While feedback forms are often confused with traditional online surveys, there is no denying that applying a feedback form is far more effective. An online feedback form is a tool used to capture feedback on websites and mobile apps. It is a […]

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Take a tour: Mopinion releases demo clip on customer feedback software

Mopinion: demo clip on customer feedback software

Want to take a quick tour of the core features our customer feedback software has to offer? Mopinion’s newly released demo clip highlights a number of features available by giving you a guided tour of our software. During this demo you will see how to: Build your own feedback forms Import your pre-existing feedback data […]

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Missed our webinar on building your own feedback forms and dashboards?

Mopinion Webinar

Don’t worry! For those of you who have missed it, we’ve got you covered. In this webinar, we have outlined ways in which you can build your own feedback forms and dashboards so you can become a feedback pro! You can now watch the webinar below at your own convenience. More on feedback and collecting […]

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