Our thoughts on Digital Customer Experience

The Three Categories of Online Customer Feedback

Mopinion: The Three Categories of Online Customer Feedback - Cover image

I’ve had the joy of working with a number of companies who have kick-started their new online customer feedback journeys. A favourite pastime here at Mopinion is to look at some of the more outlandish feedback comments that users of our platform receive. It was in one of these recent sessions that the thought popped […]

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