Our thoughts on Digital Customer Experience

A closer look at Holiday Feedback Volumes

A closer look at Holiday Feedback Volumes - Cover

The holidays have a special way of bringing people together, especially in the world of online customer feedback. Check out our latest infographic to see just how much feedback volumes skyrocket around the holidays. Here we’ve zoomed in on some specific industries and as expected, Ecommerce really caught our eye. Check it out! Stay tuned […]

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User experience tips that will keep your customers happy this holiday season

Mopinion: User experience tips that will keep your customers happy this holiday season - Feature Image

The holidays are here, which means many online retailers are stepping up their game and competing intensely for traffic on their websites. According to a study conducted by Deloitte, “more consumers plan to shop online for gifts than ever before” in 2016. In the United States alone, total holiday ecommerce sales are expected to reach […]

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