Our thoughts on Digital Customer Experience

‘Tis the Season For Customer Feedback, Here’s Why…

Mopinion: ‘Tis the Season For Customer Feedback, Here’s Why... - Cover image

The holiday season is in full swing. And while most ecommerce businesses have been preparing for this for months already, we can’t help but notice that many of these same businesses are missing one important element in their strategies. Sure, they’ve optimised their mobile apps, set up various discounts and promotions to reel customers in, […]

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