Our thoughts on Digital Customer Experience

Live Chat Tools vs Online Feedback Surveys

Mopinion: Live Chat Tools vs Online Feedback Surveys - Cover Image

Providing a positive customer experience (CX) is becoming increasingly important among digital businesses. It is even seen as a major differentiator. Being able to provide a good CX for your customers means ‘staying in tune’ with their needs and making sure they are fully satisfied with not only your product or service itself, but also […]

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