Our thoughts on Digital Customer Experience

How to Measure Customer Loyalty with Online Surveys

Mopinion: How to Measure Customer Loyalty with Online Surveys - Cover Image

According to Edelman, customers that continue to support your brand over time will spend 67% more than your new customers. A.K.A. your most loyal customers are the most critical to the success of your business. This really puts the pressure on for companies, which is why it’s important to continuously measure customer loyalty. Measuring loyalty […]

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