Our thoughts on Digital Customer Experience

Top 20 Best Project Management Software in 2021: An Overview

Mopinion: Top 20 Best Project Management Software: An Overview - Cover Image

Why is Project Management (PM) often still time consuming and inefficient? Are you still repeatedly updating spreadsheets, drowning in post-its and participate in weekly update meetings? That’s really a waste of time and effort. You can have a complete overview of your project in a glance, with a little help from the right software tool. […]

Read more

Top 15 Business Intelligence Tools in 2021: An Overview

business-intelligence-Cover2

Are you considering implementing a business intelligence tool? Then you’ll happy to hear you have tons of different options on the market. Business intelligence tools (BI tools) are all about helping you understand trends and deriving insights from your data so that you can make tactical and strategic business decisions. They also help you idenitfy […]

Read more

Top 20 Customer Journey Mapping Tools in 2021: An Overview

Mopinion: Top 20 Customer Journey Mapping Tools: An Overview - Cover

Customer expectations are higher than ever. Customers demand excellent service and anyone who fails in delivering a smooth online customer experience will lose customers right on the spot. This means that you have to step up and stand out to beat your competitors. It’s time to gain ground by optimizing the customer journey. Each customer […]

Read more

Top 21 Best Online Survey Software and Questionnaire Tools in 2021

Mopinion: Top 21 Best Online Survey Software and Questionnaire Tools - Cover

Since the emergence of website feedback, online survey software and questionnaire tools have evolved into something entirely different. Having started as a solution more in the realm of traditional survey tools with long lists of questions and anonymous respondents, online survey software have somehow managed to stay ‘in fashion’ among online marketers. This ongoing popularity […]

Read more

Top 10 Data Management Platforms in 2021: An overview

Mopinion: Top 10 Data Management Platforms: An overview - Cover Image

Did you know that virtually everything your customers do on your website or mobile app produces data? This data can not only be leveraged to create marketing strategies and boost conversions but also increase your bottom line! All that is needed is an efficient way of both storing and employing the data. This is where […]

Read more

30 Best Customer Feedback Tools in 2021: an overview

Mopinion: 30 Best Customer Feedback Tools: an overview - Cover

If you haven’t noticed, it’s all about the customer these days. According to Oracle, 77% of consumers say inefficient customer experiences detract from their quality of life. This proves that the moment you put the customer at the core of your business and focus on improving these experiences, you’re already one step closer to success. […]

Read more

Top 15 Mobile App Analytics Tools

Top 15 Mobile App Analytics Tools

Building a mobile app is only half the battle… Once that’s been accomplished it’s time to move on to optimising your app and monitoring the behaviour of your app users. And with over 2.7 billion smartphone users and over 4 million apps worldwide, competition is getting fierce. In order to be successful, businesses have to […]

Read more

Top 20 Mobile Development Tools: An Overview

20 Mobile Development Tools

A growing amount of companies are starting to realise that by attuning to their customer’s needs, they can grasp more opportunities for their own gain. One of these opportunities is the demand for mobile access to information regarding your company, be it regular company details or entire webshops; a trend which has brought many mobile […]

Read more

Top 20 Best Usability Testing Tools: An Overview

Top 20 Usability Testing Tools

Usability is all about presenting information and choices in a clear and concise manner that will ultimately gain the trust of your customers. Unfortunately, poor usability is quite common among online businesses. So common in fact that nearly 70% of businesses fail because of it. That is why usability testing is so critical in this […]

Read more