Our thoughts on Digital Customer Experience

February Product Update: New Google Analytics integration, extra form customisations and more…

Mopinion: February Product Update - Cover Image

It’s time for another product update and we’ve got plenty to share with you this month. We have made a lot of progress on the accessibility front these past few months, including the introduction of a new integration solution together with Zapier and our recently attained WCAG certification. We’ve also added some cool new features […]

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November Product Update: introducing new machine learning technology

Mopinion: November Product Update: introducing new metrics to monitor your feedback forms - Cover Image

Mopinion is dedicated to providing its customers with the best possible feedback analytics software on the market. In order to maintain this status, our team strives to make constant and valuable improvements to our platform. We do this using the feedback provided directly by our customers. That being said, we’re happy to announce the release […]

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September Product Update: introducing form logic for in-app feedback forms

Mopinion: September Product Update - Cover Image

Mopinion is dedicated to providing its customers with the best possible feedback analytics software on the market. In order to maintain this status, our team strives to make constant and valuable improvements to our platform. We do this using the feedback provided directly by our customers. That being said, we’re happy to announce the release […]

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July Product Update: introducing our new webhook

Mopinion: July Product Update: introducing our new webhook - Cover Image

Despite all of this hot July weather, we’ve got a cool new batch of updates we’d like to share this month, including our new webhook system (giving you the freedom to relay feedback data to several other applications), a brand new deployment script (without jQuery), a new feature that lets users add feedback form data […]

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Mopinion Releases Data Processing Addendum & Processor Contract Template for GDPR

Mopinion Releases Data Processing Addendum & Processor Contract Template for GDPR - Cover Image

Mopinion has been working closely with its legal team to ensure it’s platform and services are in compliance GDPR as well as guarantee that all the necessary legal documentation has been drawn up and in line with the new regulation. This documentation includes a new Data Processing Addendum (to Terms & Conditions) and a GDPR […]

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April Product Update: enhanced web notification features, a new mobile SDK and more…

Mopinion: April Product Updates: featuring URL parameters and auto post forms - Cover image

Like always, Mopinion is committed to providing the best possible feedback analytics solution out there. This means our team must work continuously to improve and make meaningful changes to our platform, which is made possible thanks to feedback provided by our customers. Having said that, we are really excited to announce the launch of several […]

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Mopinion releases new mobile SDK to collect in-app feedback

Mopinion: Mopinion releases new mobile SDK to collect in-app feedback - Mopinion SDK Cover

We are proud to announce the release of a new mobile feedback SDK for companies collecting customer feedback in iOS and Android apps. This innovative solution will continue to provide marketers with an easy way of gathering powerful feedback within their native apps, only now with more customisation options, a wider range of targeting features […]

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Mopinion launches customisable inbox filters and views

Mopinion: Mopinion launches customisable inbox filters and views - Inbox Filter Cover

To kickoff the new year, Mopinion has just launched a new feature within its platform: customisable inbox filters and views. This new feature will give users total control of the views they create in their inbox of feedback items. It enables users to combine key data fields such as scores, browsers, texts, URLS and more […]

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