Our thoughts on Digital Customer Experience

Top 15 Best Enterprise CRM Software

Mopinion: Top 15 Best Enterprise CRM Software - Cover

There is no doubting that the CRM industry is a thriving one. According to Gartner, CRM is now considered the largest of all software markets – with a worldwide revenue of nearly $39.5 billion. Research director at Gartner even stated that CRM will ‘be the fastest growing software market with a growth rate of 16%’ […]

Read more

UK Companies Losing out on Sales due to Poor Customer Feedback Measurement

9-UK

Mopinion, urges digital marketers to improve online customer feedback. Udesh Jadnanansing, Founder and Managing Partner of customer feedback management software specialist Mopinion, is warning that many businesses are failing to fully understand their customers’ needs because they are still using outdated feedback methods for modern online transactions. Mopinion is urging online marketers to look more […]

Read more