Our thoughts on Digital Customer Experience

How Can AI-Based Automation Tools Improve Customer Experience?

Mopinion: How Can AI-Based Automation Tools Improve Customer Experience? - Cover

Thanks to different technological advancements, customers interact and engage with brands in numerous ways and on various channels. As a result, their expectations have skyrocketed, meaning that they demand seamless experiences. 80% of companies consider customer experience to be one of their most powerful competitive differentiators. In order to keep pace and be a disruptor […]

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Mopinion will showcase leading online feedback analytics platform at Marketing Week Live event

Mopinion: Mopinion will showcase new software features at Marketing Week Live event - London

One of the fastest growing companies in the digital customer experience space, Mopinion believes online customer feedback is a crucial ingredient to the success of digital-first companies. Towards the end of 2016, Mopinion added new features to its feedback analytics platform that allow for self-service data discovery so you can create your own customer feedback […]

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Missed our webinar on building your own feedback forms and dashboards?

Mopinion Webinar

Don’t worry! For those of you who have missed it, we’ve got you covered. In this webinar, we have outlined ways in which you can build your own feedback forms and dashboards so you can become a feedback pro! You can now watch the webinar below at your own convenience. More on feedback and collecting […]

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