Our thoughts on Digital Customer Experience

Top 25 Best Video Conferencing Software for Remote Workers

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Having been thrust into a remote working environment, members of the global workforce have quickly learned to rely on video conferencing software. In fact, from the outset of the pandemic, video conferencing software downloads were surging, with enterprise-focused mobile app downloads hitting 62 million. This was reported by App Annie during the week of March […]

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Mopinion’s 2020 Voice of Customer (VoC) Software Landscape

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Introducing Mopinion’s 2020 edition of the (solicited) Voice of Customer (VoC) software landscape. For this landscape, we’ve gathered over 30+ VoC software from 3 key categories in this space. Designed to guide organisations seeking meaningful customer insights, we are certain there is a software for everyone in this mix. Note: before you start up a […]

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Mopinion’s 2020 Growth Hacking Landscape

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Welcome to Mopinion’s 2020 edition of the Growth Hacking landscape. For this landscape, we’ve gathered over 80+ Growth Hacking software from 8 key categories in this space. Designed to guide Startups in search of new avenues for growth, the software we’ve selected is affordable and proven to be effective in achieving growth. Any good growth […]

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Mopinion is finalist in the Red Herring Top 100 Europe

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Just a few more weeks to go until the Red Herring Top 100 Europe is announced. The Red Herring Top 100, which is held across three different continents, highlights and hands out awards to the most promising private ventures, including startups. For the top 100, a selection has just recently been made and we’re please […]

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The Search is Over: Spokeo selects Mopinion as its VoC Solution

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Spokeo is an online people intelligence service that helps you search, connect, and know who you are dealing with. Spokeo is used to find old friends, identify unknown callers, or research prospective dates. Professionals also use it to find new customers or to prevent fraud. The services organises over 12 billion records from thousands of […]

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Top 10 Data Management Platforms: An overview

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Fact: virtually everything your customers do on your website or mobile app produces data; data that not only can be leveraged to create marketing strategies and boost conversions but also increase your bottom line. All that is needed is an efficient way of both storing and employing the data. This is where Data Management Platforms […]

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Top 20 Best Sales Automation Tools: An Overview

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Automation – in general – is a huge force in many industries in the business world today. Every organisation looks for ways to automate business processes and workflows. And the sales industry is no exception. Sales representatives spend a majority of their day handling administrative tasks and researching prospects; actual sales only take up about […]

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Top 20 Collaboration Software: An Overview

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Let’s be honest. We all want to enhance our productivity. And the first step towards achieving that is by learning how to work more closely with your team. The question is, how can teams in a large, and fast-growing company collaborate effectively within and across departments? Many startups and enterprises nowadays are using collaboration software. […]

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Top 20 Digital Asset Management (DAM) Software

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Digital asset management (DAM) is critical in this digital age. So critical – in fact – that it is now officially part of the martech conversation. As more and more companies are growing, scaling and becoming more digitised, their digital assets — videos, audios, images, documents, and creative files — are also multiplying. And there’s […]

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Which Customer Service Software is best for your organisation?

Mopinion: Which Customer Service Software is best for your organisation? - Cover Image

It might seem like a good idea to use email to resolve customer issues or to simply solve customer issues wherever they find you. It’s simple. It’s cost-saving. But you know what else it is? Messy and risky. Messy, because your communications with customers are all over the place. There’s not a single, unified platform […]

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