Our thoughts on Digital Customer Experience

The Search is Over: Spokeo selects Mopinion as its VoC Solution

Mopinion: The Search is Over: Spokeo selects Mopinion as its VoC Solution - Cover Image

Spokeo is an online people intelligence service that helps you search, connect, and know who you are dealing with. Spokeo is used to find old friends, identify unknown callers, or research prospective dates. Professionals also use it to find new customers or to prevent fraud. The services organises over 12 billion records from thousands of […]

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Top 20 Best Sales Automation Tools: An Overview

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Automation – in general – is a huge force in many industries in the business world today. Every organisation looks for ways to automate business processes and workflows. And the sales industry is no exception. Sales representatives spend a majority of their day handling administrative tasks and researching prospects; actual sales only take up about […]

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Top 20 Collaboration Software: An Overview

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Let’s be honest. We all want to enhance our productivity. And the first step towards achieving that is by learning how to work more closely with your team. The question is, how can teams in a large, and fast-growing company collaborate effectively within and across departments? Many startups and enterprises nowadays are using collaboration software. […]

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Top 20 Digital Asset Management (DAM) Software

Mopinion: Top 20 Digital Asset Management (DAM) Software - Digital Assets Cover

Digital asset management (DAM) is critical in this digital age. So critical – in fact – that it is now officially part of the martech conversation. As more and more companies are growing, scaling and becoming more digitised, their digital assets — videos, audios, images, documents, and creative files — are also multiplying. And there’s […]

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Which Customer Service Software is best for your organisation?

Mopinion: Which Customer Service Software is best for your organisation? - Cover Image

It might seem like a good idea to use email to resolve customer issues or to simply solve customer issues wherever they find you. It’s simple. It’s cost-saving. But you know what else it is? Messy and risky. Messy, because your communications with customers are all over the place. There’s not a single, unified platform […]

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Top 20 Customer Success Software: An Overview

Customer Success Software

How do you know your customers are really satisfied and have achieved their desired outcomes while using your product or service? How do you understand your customer churn rate and avoid losing your customers before they actually walk away? With customer success software, you can do exactly all those things and so much more. That’s […]

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Top 20 Lead Generation Software: An Overview

Mopinion: Top 10 Lead Generation Software: An Overview - Cover Image

It’s no mystery that leads are hard to come by, not to mention quality leads. At least, that is the reality, until you have tried lead generation software. With the right lead generation software, marketers and sales professionals are able to effectively generate more leads and ultimately converts leads into valuable customers. In this article, […]

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Top 10 Data Integration Software: An Overview

Mopinion: Top 10 Data Integration Software: An Overview - Cover Image

As enterprises generate and collect more data than ever from various data sources, the need to aggregate all the data in one place to extract value is growing. This is where data integration software comes in handy. Data integration software lets enterprises combine, manage, and understand all the data from multiple sources in one single […]

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