Our thoughts on Digital Customer Experience

Winning Strategies to Grow a SaaS Startup

Mopinion: Winning Strategies to Grow a SaaS Startup - Cover image

Technology start-ups require sound marketing goals as part of the overall business plan. This ensures new business, which is a source of revenue to cover operational expenditure. Startups offering software as a service, SaaS, need to employ a distinct marketing strategy to break into the highly competitive industry. “At QASymphony, we support software start-ups with […]

Read more

The difference between a User Experience and a full Customer Experience


The Customer Experience (CX) is the preoccupation for most customer facing organisations. In an age where customer service is the definitive part of many retail offerings, CX is a key ingredient in retaining and growing the customer base. Because digital channels have become more and more important to many businesses, with their sales and services […]

Read more