Our thoughts on Digital Customer Experience

5 Examples of Website User Experience (UX) Questionnaires

Mopinion: 5 Examples of Website User Experience (UX) Questionnaires - Cover

According to usability.gov, website user experience (UX) focuses on having a deep understanding of your users, what they need, what they value, their abilities and also their limitations’. Putting consistent effort into your website UX, you can both keep your users happy and improve online conversions. Want to be sure your user experience is up […]

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3 Examples of Employee Engagement Questionnaires

Mopinion: 3 Examples of Employee Engagement Questionnaires - Cover Image

Employee engagement has become synonymous with terms like ‘employee satisfaction’ and ‘employee experience’. And interestingly enough, an overwhelming 74% of enterprise companies today are planning on improving employee engagement, while only 50% actually measure the success of this strategy. Little do these organisations know that measuring this engagement can help continuously ensure your employees (and […]

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How to Measure Customer Loyalty with Online Surveys

Mopinion: How to Measure Customer Loyalty with Online Surveys - Cover Image

According to Edelman, customers that continue to support your brand over time will spend 67% more than your new customers. A.K.A. your most loyal customers are the most critical to the success of your business. This really puts the pressure on for companies, which is why it’s important to continuously measure customer loyalty. Measuring loyalty […]

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3 Examples of Website Content Questionnaires

Mopinion: 3 Examples of Website Content Questionnaires - Cover Image

A company’s website is often the first chance the company has to market its products and services to customers. So why wouldn’t you make it a priority to have the best website content out there? Well, now it’s possible with our easy-to-use website content questionnaires from the Mopinion Survey Marketplace! Learn more about website content […]

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5 Templates for Website User Experience (UX) Surveys

Website UX Cover Image

Nowadays, first impressions are everything as website visitors become more and more accustomed to a high level of user experience. Website user experience is a measure of the overall experience as well as look-and-feel of your website. Want to be sure your user experience is to par with customer expectations? Now you can with our […]

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Great Templates for Creating Website Content Surveys

Website Content Cover Image

Your website is often the first chance you have to market your company’s products and services to your customers. So why wouldn’t you make it a priority to have the best website content out there? Now you can with our easy-to-use website content survey templates from the Mopinion Survey Marketplace! Learn more about website content […]

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Free Templates for Loyalty Surveys

Loyalty Cover Image

Every business wants to create and maintain a loyal customer base. According to Edelman, customers that continue to support your brand over time will spend 67% more than your new customers. In other words, your most loyal customers are critical to the success of your business. That is why it’s important to measure loyalty and […]

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Free and Easy-to-Use Generic Form Templates

Generic Forms Cover Image

Generic or not – almost every business uses contact and lead generation forms on their websites and mobile apps. Why? Because these types of forms are both customisable, fit-for-purpose and well…necessary. Want to start using your own stylish and effective form templates? Try one of our free generic form templates from the Survey Marketplace! Learn […]

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Free Templates for Customer Experience Surveys

Mopinion: Free Templates for Customer Experience Surveys - CX Survey Templates

Times are changing and customer priorities are shifting. In fact, experts are predicting that by 2020, Customer Experience is set to take higher priority among customers than product or price. At this point, most businesses have read and understand that it’s an important factor if they want their business to be successful, but not all […]

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