Investments are booming in CX. Not only are more organisations investing in CX software for their business operations, but there’s a whole web of investments going on in the CX software market itself. In fact, Allied Market Research just released some figures on how the CX software market is performing. According to the report, ‘the […]
Read more
We’re at a point where practically everything around us is going digital. And quite frankly, the e-Learning sector is no exception. According to Reportlinker.com’s report ‘Global E-Learning Industry’, ‘the global market for e-Learning has recorded a historic annual growth spike in the year 2020, as the majority of schools migrate to e-learning’. The adoption of […]
Read more
MeisterTask is a beautifully designed and incredibly intuitive task management tool. Their mission? To help teams stay aligned when working collaboratively on an easy to use, beautifully designed software tool. And that is precisely why MeisterTask has employed Mopinion as its user feedback software for nearly two years now. Mopinion enables the team at MeisterTask […]
Read more
The concept of going digital has been gaining ground in the CX space for years. This is by no means new. However, in the midst of the current crisis, this motivation has since accelerated, pushing organisations to embrace digital solutions and the digital customer experience. As a result, the CX space remains a thriving one, […]
Read more
Mopinion is proud to announce that Recharge.com now uses Mopinion feedback to strengthen it’s customer-first strategy. At a time when billions of people around the world remain un or underbanked – prepaid credit is the financial infrastructure that caters for their daily needs. Recharge.com specialises in recharging prepaid credit and has made it their mission […]
Read more
Spokeo is an online people intelligence service that helps you search, connect, and know who you are dealing with. Spokeo is used to find old friends, identify unknown callers, or research prospective dates. Professionals also use it to find new customers or to prevent fraud. The services organises over 12 billion records from thousands of […]
Read more
If you haven’t noticed, user experience (UX) is revolutionising and defining the digital strategies of just about every company in the business world today. And while this revolution is indeed grabbing ahold of almost every industry in existence, there is one in particular that really puts UX on a pedestal. The tech industry, where nowadays […]
Read more
The technology industry is an intensely competitive one and as such, the key to survival for businesses in this industry is often constant innovation and meeting the needs of their customers. With this, the online customer journey for tech companies can be quite complex. In addition to focusing on the more traditional parts of the […]
Read more
Founded in 1991, TomTom is a global leader in navigation, traffic and map products, GPS Sport Watches and fleet management solutions. Interestingly, the company’s founders are still actively involved in the business and continue to demonstrate the entrepreneurial spirit, hard work and determination which built the company and is still evident today. Challenge TomTom faces […]
Read more
