Our thoughts on Digital Customer Experience

How to Validate your Testing with Online User Feedback

Mopinion: How to Validate your Testing with Online User Feedback - Testing Cover

Testing (or experimentation) is a popular method for many organisations looking to optimise their digital channels, whether that’s websites, mobile apps or even email campaigns. This is important as having optimised channels can contribute to happier and more loyal customers. The truth is though, that while many organisations have incorporated testing techniques such as A/B […]

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