Our thoughts on Digital Customer Experience

Scaring off your customers? Try these 5 online feedback tips

halloween cover

Halloween is almost here. The skies are growing darker. Leaves are covering the sidewalks. Pumpkins are sprouting up on nearly every front porch. And shops are dressing up their front windows with decorations of spiders, skeletons and scary masks! One thing is for sure, here in the Netherlands Halloween is definitely gaining ground. But while […]

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Buyer’s Guide: 9 Tips for Choosing the right User Feedback Software

Mopinion: Buyer’s Guide: 9 Tips for Choosing the right User Feedback Software - Cover Image

Choosing the right user feedback software, or any type of software for that matter, is a very delicate process for many businesses. Typically, the team (or role) appointed to choosing the software will start by gathering key criteria that is considered important for the business. Then they must find a suitable vendor that meets that […]

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