Our thoughts on Digital Customer Experience

5 Best User Experience (UX) Books to Cozy up with this Winter

Cover ux books

Winter is coming, which means it’s time cozy up by the fire, grab some hot cocoa and get lost in that book you’ve been meaning to dive into. For UX Designers, this is a good opportunity to catch up on some design-specific reading. There are plenty of resources out there that will give you a […]

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The 10 Hottest User Experience (UX) Blogs You Should Be Following

User Experience Blogs

Face it. Even if you believe yourself to be the world’s most creative designer or developer, we’re all in need of some inspiration every now and then. We like to call this, ‘having a mindset for growth’. And one of the best places to find this inspiration as well as stay ahead of the latest […]

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Webinar: How Financial Institutions can use Feedback to Improve the Online Experience

Mopinion: Webinar: How Financial Institutions can use Feedback to Improve the Online Experience - Cover Image - webinar: hoe financiële instellingen feedback gebruiken

Curious what the best practices are for gathering real time feedback from your online visitors? Perhaps you’re doing this already but struggle to manage the data and pick out important trends? If so, tune in to our upcoming webinar hosted by digital feedback specialist, Luke Price. In this webinar, we will focus on how financial […]

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5 Examples of Website User Experience (UX) Questionnaires

Mopinion: 5 Examples of Website User Experience (UX) Questionnaires - Cover

According to usability.gov, website user experience (UX) focuses on having a deep understanding of your users, what they need, what they value, their abilities and also their limitations’. Putting consistent effort into your website UX, you can both keep your users happy and improve online conversions. Want to be sure your user experience is up […]

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A Guide to Psychology Principles in UX Design

Mopinion: A Beginner’s Guide to Psychology Principles in UX Design - Cover Image

Have you ever wondered why your users don’t interact with your product the way you were expecting them to? It might be because you may not understand how to use different psychology principles to design your products to elicit specific responses and actions from your users. Your customers are driven by emotions when they are […]

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31 Website Feedback Tools: An overview and comparison

Mopinion Overview Website Feedback Tools

There is a deluge of website feedback tools. Because of the diversity of feedback applications, you quickly loose the overview and it is not always clear where exactly the difference lies. What can be accomplished with which tool? I recently saw an overview of the “digital marketing landscape”. There were so many software tools listed […]

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Top 10 Magento User Feedback Extensions

Mopinion: Top 10 Magento User Feedback Extensions - Cover

Magento is a well-known ecommerce platform, recently acquired by Adobe. It offers two distinct platforms: Magento Open Source and Magento Commerce (or Magento 2). Supported by global network of nearly 1,150 solution and technology partners, Magento has a library of almost 5,000 extensions, created by other developers that ‘extend’ the functionality of the platform. These […]

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5 Templates for Website User Experience (UX) Surveys

Website UX Cover Image

Nowadays, first impressions are everything as website visitors become more and more accustomed to a high level of user experience. Website user experience is a measure of the overall experience as well as look-and-feel of your website. Want to be sure your user experience is to par with customer expectations? Now you can with our […]

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Top 10 Most Popular Mopinion Blog Posts of 2018

Mopinion: Top 10 Hottest Mopinion Blog Posts of 2018 - Confetti

And…that’s a wrap for 2018! We are thrilled to report that we’ve published nearly 100 blog posts this year. Aside from being a great resource for everything online feedback, the Mopinion blog covers a wide range of digital topics and trends. From Customer Experience and User Experience to the Online Customer Journey and the rise […]

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Top 25 Tools for UX Designers: An Overview

Mopinion: Top 25 Tools for UX Designers - Cover

UX design is all about providing your users with the information they’re looking for, and doing that in the cleanest and most intuitive way possible. Sounds challenging right? Well that’s just a day in the life of a UX Designer. While the responsibilities of UX Designers vary from company to company (and even project to […]

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