Our thoughts on Digital Customer Experience

SportScheck conquers the sports industry in the DACH region with Mopinion

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With 34 branches in Germany and an online shop with over 35,000 articles from 500+ brands available in Germany, Austria and Switzerland, SportScheck is one of the largest sports retailers in the DACH region. The organisation has recently set out to become the meeting place for all things sport-related. In this customer story we will […]

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How to successfully set up your own e-learning programme

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We can no longer do without e-learning these days. According to Easy-LMS 90% of organisations use some form of online learning and this is likely to grow another 8% in the next five years. To give you some perspective, in 1995 this was only 4%. That’s a huge amount of growth. In the business world, […]

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User Feedback on the Rise as More Migrate to e-Learning platforms

Rise of user feedback in the eLearning industry

We’re at a point where practically everything around us is going digital. And quite frankly, the e-Learning sector is no exception. According to Reportlinker.com’s report ‘Global E-Learning Industry’, ‘the global market for e-Learning has recorded a historic annual growth spike in the year 2020, as the majority of schools migrate to e-learning’. The adoption of […]

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How User Feedback Enhances Your After Sales Efforts

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After sales efforts play a crucial role in customer satisfaction and retention. Not only do these efforts help generate loyal customers but also give an overall boost to your brand value. It is a direct reflection of your service and therefore compels customers to start believing in the brand and stick around for longer. So […]

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5 Ecommerce Challenges to Overcome in the Research Phase

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Curious how your ecommerce business can leverage online feedback to maintain an attractive and high-performance website throughout the entire customer journey? From collecting feedback at various touchpoints to performing feedback analysis, there are plenty of ways to optimise your website so that it is perfectly ready for today’s well-informed customers. It’s time to eliminate all […]

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Top 10 Hottest Mopinion Blogs of 2020

Hottest Mopinion blogs of 2020

The year 2020 is drawing to a close and as tradition goes, we’d like to take a moment and reflect on this past year’s most popular blog posts. In well over 100 blog posts, we’ve covered everything from the launch of our brand new user interface (Mopinion Raspberry) and a variety of SaaS-related articles to […]

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How NCSA builds better products with user feedback

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Mopinion is proud to share that NCSA – the largest collegiate athletic recruiting marketplace – has joined the Mopinion family. NCSA works with athletes and families, as well as club, high school and college coaches by providing online tools, educational resources and personalised support to help navigate the college recruiting process. Their products match potential […]

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How to Balance Product Vision With User Feedback

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You and your team are building a product with a vision. You have a problem that needs solving, and the combination of your features and user experience are the elements that will create a product that ultimately solves the problem at hand for not only yourself, but for others as well. And that last part–”for […]

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How MeisterTask transformed its user experience with Mopinion feedback

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MeisterTask is a beautifully designed and incredibly intuitive task management tool. Their mission? To help teams stay aligned when working collaboratively on an easy to use, beautifully designed software tool. And that is precisely why MeisterTask has employed Mopinion as its user feedback software for nearly two years now. Mopinion enables the team at MeisterTask […]

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The Complete Guide to User Feedback

Complete Guide to User Feedback

We live in a customer-centric world. Advances in consumer technology have been raising customer expectations about what constitutes a ‘good’ online experience for quite a few years now. They’re demanding consistency, interaction, and convenience. As a result, user feedback has become a fundamental criteria for growing a business and maintaining a satisfied customer base. So […]

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