Our thoughts on Digital Customer Experience

Which type of VoC Software should your business use?

Mopinion: Which type of VoC Software should your business use? - Cover Image

Voice of the Customer (VoC) programmes are intended to capture the opinions and preferences of all customers, analyse those insights, and use them to create meaningful changes in customer experience (CX). Having a VoC programme in place has become increasingly more popular and essential, especially as more and more businesses (nearly 72% to be precise) […]

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