Aiven Oy
Antinkatu 1, 6th floor,
00100 Helsinki, Finland
Reg. No. 2795743-5 |
EU/EEA |
Managed Services such as Event Streaming platform and DB |
Event data. May include personal data and customer data. |
Link to DPA |
Netigate Feedback, Netigate Insights |
Amazon Web Services EMEA SARL
38 Avenue John
F. Kennedy, L-1855 Luxemburg
Reg. No. B186284 |
EU/EEA |
Server hosting services of Netigate
(Data Center operations) |
Survey Data: may include Personal Data and Customer Data. |
Link to DPA
DPF certified |
Mopinion, Netigate Custom Solutions (optional service) |
Cleura AB
Blekingegatan 1,
SE-37157 Karlskrona, Sweden
Reg. No. 556630-7806 |
EU/EEA |
Hosting services of Netigate platform. (Data Center operations) (i.e. Services hosted under
www.ntgt.de) |
Survey Data: may include personal data and Customer data |
Link to DPA
|
Netigate Feedback (optional) |
CloudAMQP by 84codes AB
Torsgatan 26
113 21 Stockholm, Sweden
Reg. No. 556898-0782 |
EU/EEA |
RabbitMQ, Message queue for evening the load to API |
Event data. May include personal data and customer data |
Link to DPA
Link to TOMs
|
Netigate Insights |
Cloudflare Inc.
701 Townsend St.,
San Francisco, CA 94107, United States
|
EU/EEA |
Web application, firewalls, DDOS protection, API rate limiting and content delivery network services |
Web traffic data: may include personal data (User agent, end-user IP address, browser and operating system details) |
Link to DPA
Link to GDPR info
DPF certified
|
All |
Digitalocean EU B.V.
Zekeringstraat 17A, 1014 BM, Amsterdam, Netherlands
Reg. No. 60912006
|
EU/EEA |
Hosting (caching) |
Survey Data: may include personal data and Customer data |
Link to DPA
|
Mopinion |
Enuvo GmbH
Huobstrasse 10
8808 Pfäffikon SZ, Switzerland
|
EU/EEA |
Digital survey solution |
Survey Data: may include personal data and Customer data |
|
Netigate Insights (optional legacy) |
Google Ireland Ltd
Gordon House, Barrow St, Dublin, D04 E5W5, Ireland
Reg. No. IE00360184
|
EU/EEA |
Translation services |
Survey data: may include personal data and customer data |
Link to DPA
DPF certified
|
Mopinon (optional for Google Translation services) |
Mailgun Technologies Inc.
San Antonio HQ 112 E Pecan St, #1135
n Antonio, TX, 78205, United States
|
EU/EEA |
Messaging services (e-mail distribution) eg reports and event notifications to end-users |
Distribution Data: may include personal data (email) and Customer data |
Link to DPA
DPF certified
|
Netigate Feedback, Netigate Insights |
Make.com/Integromat by Celonis Inc
87th floor, New York, NY 10007, United States
|
EU/EEA |
Pulling feedback and support contact data from various sources and feeding data back to customer systems |
Survey data, public reviews, support contacts: may include personal data and customer data |
Link to DPA
Link to TOMs
DPF certified
|
Netigate Insights (optional for integrations) |
Microsoft Azure Ireland Operations Ltd
One Microsoft Place South County Business Park, Leopardstown, Dublin D18 P521, Ireland
Reg. No. IE 8256796 U
|
EU/EEA |
Hosting and managed services of platforms (data center operations), translator text API, Azure OpenAI Service / Cognitive Services |
Survey data: may include personal data and customer data |
Link to DPA
Link to TOMs
DPF certified
|
Netigate Feedback, Netigate Insights |
MONGODB Ltd
Building #2, 1 Ballsbridge, Dublin 4, Ireland
Reg. No. IE 9793087 U
|
EU/EEA |
MongoDB is run within Microsoft Azure with data is hosted in the same location and same logic as Microsoft services. No Mongo personnel have access to data |
User details, feedback and related background variables that is stored in Netigate CX or Lumoa (may include personal data and customer data) |
Link to DPA
Link to TOMs
DPF certified
|
Netigate Feedback, Netigate Insights |
Sinch Sweden AB
Lindhagensgatan 74 112 18 Stockholm Sweden
Reg. No. 556747-5495
|
EU/EEA |
Messaging Services (SMS distribution) |
Distribution data: may include personal data and customer data |
Link to DPA
|
Netigate Feedback |
Twilio Ireland Ltd
70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland
Reg. No. 07945978
|
EU/EEA |
Messaging Services |
Distribution data: may include personal data and customer data |
Link to DPA
DPF certified
|
Mopinion |
UpCloud Oy
Aleksanterinkatu 15 B, 00100 Helsinki, Finland
Reg. No. 07945978
|
EU/EEA |
Hosting services.at-rest back-up from server hosting services of Netigate platform (Data Center operations) |
Survey Data: may include personal data and Customer data |
Link to DPA
|
Netigate Feedback |
Netigate Group companies:
Netigate AB (Sweden)
Netigate Deutschland GmbH (Germany)
Netigate Norge AS (Norway)
Lumoame Oy (Finland)
Mopinion BV (Netherlands)
|
EU/EEA |
Netigate services
Lumoa services
Mopinion services |
|
|
|