Empower Digital Users

5 Ways to Turn Feedback Data into CX Gold

Are you drowning in a sea of feedback data, but don’t know how to start turning it into actionable insights? Don’t worry, collecting feedback is just the beginning of the adventure!

Watch and learn how to ride the wave and transform raw feedback into powerful actions that drive engagement, retention and satisfaction.

In this 30-minute video, you’ll discover:

  • Analysis tips to help you make sense of your data and find real opportunities to improve your customer experience
  • How analysing feedback in real-time can help you get to urgent issues quicker
  • Impactful strategies for collecting insights across the full digital journey
  • How to enable your teams with smart dashboards, alerts and action plans
Remix

Jos van der Kooij

Digital Product Manager

Jos quickly developed a passion for content and digital products. Over the past 8 years, he has gained extensive experience in various commercial roles within start-up and scale-up SaaS environments, consistently maintaining a strong focus on product development and growth.

Luke

Amélie Bouchenot

Customer Success Manager

With an IT background in customer success and account management, Amélie has a wealth of experience in consulting clients to get the most out of their CX programmes. Her expertise in feedback software enables her to transform client interactions into meaningful insights.

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