Reach your mobile audience
Deliver a user-centered mobile experience for your audience.
All mobile surveys are available in native thanks to our SDK.
Trigger mobile feedback forms based on certain events in-app.
Shape your own surveys
With a drag-and-drop user interface, users can quickly and easily build customised surveys, or choose from our extensive library of readily made templates.
Pick and choose from a variety of question types (i.e. multiple choice, radio buttons, open comments) and popular metrics (i.e. Net Promoter Score, Customer Effort Score, Customer Satisfaction, Goal Completion Rate).
Customise your feedback button and create feedback surveys that integrate with the look and feel of your mobile app for a fully branded mobile experience.
All surveys adapt seamlessly to any mobile device screen size to ensure optimal usability.
With multi-language support users can add multiple translations to the same survey.
Couple your in-app feedback with rich metadata such as device type, app version, user info and more, and get straight down to the issue at hand.
Let your app users pinpoint issues for you with mobile, native-specific screen capturing within the device. The screenshot is then submitted alongside the user’s feedback and metadata.
Using advanced question routing, decide which feedback questions to show or hide, based on the input of your users.
Target with Precision
Leverage intelligent targeting based on user events and in-app user behavior using the Mopinion SDK. Decide where your mobile forms should pop up and start gathering truly meaningful insights.
Capture feedback in the moment, discover why users aren’t converting and use these insights to fix the issue on the spot.
Insights and Action
Collecting feedback is just half the battle. Leverage these insights for growth and improvement.
Learn how Mopinion can help you understand your online customers and use these insights to create the perfect online experience.
What people are saying
The big advantage with using Mopinion customer feedback is freedom. We can adjust everything ourselves with no restrictions.
Collecting feedback across different parts of the website gives us a good overview of how our customers experience all touchpoints along the customer journey.
With feedback buttons available on all pages of our knowledge management system, our service agents can submit feedback at any moment.