Pricing

Grow faster with user feedback software that’s backed by
Artificial Intelligence.

Free & Small
Business
Agency

Free

No worries, we won’t go Dutch on this one.

0 – Free forever

  • 1 Digital Channel
  • Web
    up to 10,000 pageviews/month
  • Email Campaign Feedback
  • In-App
  • NO Feedback Analytics Dashboarding
  • 2 Feedback Forms
  • 1 User
  • UNLIMITED Feedback Responses
  • Self-service support forum
Limited Features

Basic

For low traffic sites & early stage companies.

/Month

  • 1 Digital Channel
  • Web
    up to 50,000 pageviews/month
  • Email Campaign Feedback
  • In-App
  • Feedback Analytics Dashboarding
  • 3 Feedback Forms
  • 3 Users
  • UNLIMITED Feedback Responses
  • Self-service support forum
Limited Features

Starter

For teams that are ready to start listening to the Voice of the Customer.

/Month

  • 1 Digital Channel
  • Web
    up to 100,000 pageviews/month
  • Email Campaign Feedback
  • In-App
  • Feedback Analytics Dashboarding
  • 10 Feedback Forms
  • 5 Users
  • UNLIMITED Feedback Responses
  • UNLIMITED Email Alerts
  • Automated categorisation
  • Email Support
MOST POPULAR PLAN

Growth

Choose web OR email feedback and get started.

/Month

  • 1 Digital Channel
  • Web
    up to 2,000,000 pageviews/month
  • Email Campaign Feedback
    up to 200,000 emails/month
  • In-App
  • Feedback Analytics Dashboarding
  • UNLIMITED Feedback Responses
  • UNLIMITED Feedback Forms
  • PRIORITY Email Support
  • Full API Access
  • Up to 20 Users

Turbo Growth

Higher visitor volumes? Choose from web, email and/or in-app feedback. Mix and match or double up on one channel.

/Month

  • 2 Digital Channels
  • Web
    up to 8,000,000 pageviews/month
  • Email Campaign Feedback
    up to 1,000,000 emails/month
  • In-App
    up to 400,000 app users/app
  • Feedback Analytics Dashboarding
  • UNLIMITED Feedback Responses
  • UNLIMITED Feedback Forms
  • PRIORITY Email Support
  • Full API Access
  • Up to 20 Users

Enterprise

For companies with high traffic websites, mobile apps and custom needs.

Let's talk

Tailored plan
  • Multiple Digital Channels
  • Web
    unlimited pageviews/month
  • Email Campaign Feedback
    unlimited emails/month
  • In-App
    unlimited app users/app
  • Feedback Analytics Dashboarding
  • UNLIMITED Feedback Responses
  • UNLIMITED Feedback Forms
  • Enterprise Level Support
  • Full API Access
  • Elite Onboarding
  • Dedicated domain
  • Single Sign-On (SSO)
  • 20+ Users

Join our growing network of partners

The Mopinion partner programme offers a platform to share your digital customer experience expertise.
Sign up below to get in touch with one of Mopinion’s Partner Managers…

Included with your Mopinion Agency Plan:

Give your clients access to your dedicated Mopinion environment.
Receive in-depth training sessions and premium content.
Get serious volume discounts.
Brain pick the pros. Access to the Mopinion partner network.

All prices exclude VAT.

FREE & BASIC
Package limitations

  • No text analytics and AI
  • No mobile SDK usage
  • No data imports and exports (XLS)
  • No automated tagging
  • Limited amount of email alerts
  • Limited task & action management
  • Limited integrations, API’s and webhooks

Try-out

Get to know Mopinion and boost your Online Conversion Rates NOW

No credit card needed

FREE

$00,00

Two Weeks of Access

No obligations

Try-out

Get to know Mopinion and boost your Online Conversion Rates NOW

No creditcard needed

FREE

$00,00

Two Week’ Access

No obligations

You’ll be in good company

Hundreds of companies grow faster with Mopinion

TomTom chose Mopinion because they make feedback actionable.

Manager Post-Purchase & CRM, Remko Strik

FAQ

What happens after the trial?
We keep your feedback inbox active but your feedback reports will go offline until you upgrade to a paid plan.
Do I need a credit card for a trial?
No, just your name and email. Only if you choose to upgrade after a trial we would need your credit card.
What are the payment options?
We accept all major credit cards for preauthorised monthly/annual billing. For other payments (for example wire transfers) please contact: sales@mopinion.com.
Can web agencies use Mopinion?
Yes, we have partnerships with web and research agencies. Contact us at sales@mopinion.com or check out our Partner page for more info.
What is the cancellation policy?
You can cancel paid plans anytime, just bear in mind that we can’t do refunds for annual plans. Read more about this in our terms. (Article 3.)
On how many domains can I collect feedback?
There is a limitation on the number of domains in the Starter and Growth packages. The Enterprise package offers customised plans and has no limit on the amount of domains.
Can you tell me more about security?
We take your security seriously. We follow strict web programming guidelines and work with ISO 27001 certified partners for web hosting. Contact sales@mopinion.com for more info.
Do I get support during the trial?
Yes, our team will contact you shortly after registration. Feel free to ask them all your questions.
Alternatively, you can consult the Mopinion Knowledge Base. This is a self-service online library of support articles offered by Mopinion. It includes everything from frequently asked questions (FAQs) to quick tips and step-by-step instructions on how to get everything set up within the software.
Do I need to install anything on my end?
Mopinion is Software-As-A-Service (SaaS) and available 24/7, any time, any place. To run our feedback forms on your (mobile) website just implement our Javascript-tag in your HTML-body or in your Tag Managment solution (for example, Google Tag Manager).
Do you offer discounts for Non-Profits?
Yes we do, just contact sales@mopinion.com and we’ll get back to you as soon as possible.
Are these prices excluding VAT?
Correct, for Dutch customers we add 21% VAT and for EU customers the ‘reverse charge’ ruling applies. Please make sure to add your VAT-number during registration. For customers outside the EU no VAT will be charged.
Do I really have unlimited feedback forms?
Indeed, but as much as we love large amounts of data we recommend you to keep it limited. This will provide you with the best data experience.
Which features are included in the 14 day-trial?
You will get full access to our platform and all features are available to you. If needed, our Customer Success team is available to help you with your setup and get the most out of your trial.

All business plans and trials include:

Text Analytics

Get immediate insights into the meaning behind large amounts of customer feedback data. The challenge is not to collect feedback, but to turn it into useful information.

Unlimited surveys

Craft your own feedback surveys (forms) and let your customers share their feedback. Oh, did we mention you’ll get unlimited feedback responses?

Mobile Friendly

We know you love our feedback surveys and intuitive reporting. With our responsive surveys your users can stay connected through any device.

Real-time analysis

Build your own reports and dive into the data. Analyse and visualise feedback data easily. All feedback is processed in real-time.

Automated alerts and tags

Automatically notify your team with conditional email alerts. Based on scores and keywords you can easily notify your team and categorise feedback data.

API and integrations

Easily connect to our API’s to either import or export feedback data. Use our webhooks and integrations to connect Mopinion feedback to your favourite apps.

START YOUR FREE TRIAL!

  • Free 14 day trial
  • Easy set-up
  • Cancel at any time