Flexible pricing to meet your needs
Discover the story behind your analytics. With all of the features you need at your fingertips, it's time to get started (for free)!
- No credit card needed
- 14 days full access free trial
Join thousands of users optimising the online experience! Leverage the flexibility of our feedback software and get a quote tailored to your needs.
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- We'll contact you within 48 hours
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Join digital teams from global enterprises and start creating a digital experience that goes beyond customer expectations.
What people are saying
“We resolved the issue and as a result conversion increased from 0.48% to 3.50%, which translated to more than €900,000 in additional premium turnover. This goes to show that customer feedback can save you a lot of money.
Stefan van Ballegooie
We found a big credit card payment issue that was caused simply by an unexpected glitch in the user interface – no bugs involved! After solving it we saw a massive increase in successful payments again.
We’ve seen a 20% increase in satisfaction of our Japanese customers after investing resources into improving the translations — we wouldn’t have known that the translation needed work if we hadn’t done the Mopinion survey.
Frequently Asked Questions
Do you have a Data Processing Agreement (DPA)?
Yes, for our Standard customers we offer our standard customer DPA. Enterprise clients will be offered a Master Service Agreement including an SLA and DPA.Read Data Processing Agreement
What are the payment options?
Can web agencies use Mopinion?
Yes, we have partnerships with web and research agencies. Contact us at email@example.com or check out our Partner page for more information.Go to our partner page
What is the cancellation policy?
If you are a monthly pay-by-credit card user you can cancel at any time. Just bear in mind that we cannot do refunds for annual plans. For Enterprise customers and other than credit card payments other policies apply. Read more about this in our terms.Read our Terms and Conditions
Can you tell me more about security?
Mopinion’s most important concern is the protection and reliability of customer data. We are ISO 27001 certified and follow strict web programming guidelines.Visit our ISO 27001 page for more information
Do I need to install anything?
Learn more about Mobile SDK's
Do you offer discounts for Non-Profits?
Are these prices excluding Value-Added Tax (VAT)?
What type of Service Level Agreements (SLA) does Mopinion offer?
I’ve signed up for a trial. What’s next?
After signing up for a trial, you’ll have 14 days to test out the software. For more information on getting set up, be sure to consult the Mopinion Knowledge Base. Once this trial expires, we’ll keep your feedback inbox active but your feedback reports will go offline until you upgrade to a paid plan.Go to our Knowledge Base
Enterprise-Level Security, Privacy and Accessibility
Mopinion is devoted to protecting your data and adhering to the strictest security, privacy and accessibility policies. We offer peak security accreditation with ISO 27001: 2017 and comply with the General Data Protection Regulation (GDPR). We also offer improved accessibility to all types of web users with WCAG 2.1 Level AA certification.
All business plans and trials include:
Get immediate insights into the meaning behind large amounts of customer feedback data
Craft your own feedback surveys and let your customers share their feedback
With our responsive surveys your users can stay connected through any device
Analyse and visualise feedback data easily. All feedback is processed in real-time
Automated alerts and tags
Based on scores and keywords you can easily notify your team and categorise feedback data
API & Integrations
Use our webhooks and integrations to connect Mopinion feedback to your favourite apps
Capture feedback via a personalised experience that will leave your users feeling as though they were chatting with a colleague.
Offering complete flexibility, access groups supports every use case and user type, for advanced user management.
Our support heroes are always ready to help you meet your goals with feedback.