For scaling businesses looking to professionalise their online VoC program.
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For mid-sized businesses looking to continuously drive engagement.
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Grow faster with Mopinion!

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Amount of Digital Channels 1 1 UNLIMITED
Website (PAGEVIEWS / MONTH) Average page views per month on your website
2,000,000 8,000,000 UNLIMITED
Email (EMAIL / MONTH) Average number of emails per month you send to customers
200,000 1,000,000 UNLIMITED
In-App (USERS / MONTH) Average number of app users per month
Amount of Dashboards Feedback analytics dashboards enable your team to visualise and work with customer feedback from different digital channels. Visualise customer feedback data in chart types of your choice (bar, pie, line and more).
Amount of Domains / SDKs This is the amount of web domains or SDKs allotted to the user. Note: with the Turbo Package, the user will have access to either 1 domain (Mopinion for Websites) or 1 SDK (Mopinion for Apps).
Unlimited Feedback Forms You can setup your feedback forms with an easy to use form builder within the Mopinion platform. You can use multiple forms per dashboard and use our advanced triggering rules to decide where and how you want the forms to appear.
Unlimited Feedback Responses Responses are the amount of direct feedback and insights you can collect with your feedback forms.
In-Page Feedback In-page feedback is standard for all packages. It’s applicable to all web-based feedback forms and does not require separate deployment tags, making it very easy to install.
Full API Access Want to import or export feedback data? No worries, we’ve got you covered with full API access.
Multi-Language Surveys Multi-language surveys enable users to deploy feedback forms in additional languages based on URL, Cookie or Javascript.
Feedback Translations This feature enables users to automatically translate all incoming feedback to the language of their choice. This way your inbox and dashboard will display all data in one language. This data is also integrated with text and sentiment analytics dashboards.
Users Users have access to the Mopinion platform. The level of access each user has is determined by the administrator(s) of the account.
UP TO 20 UP TO 20 20+
Email Support Any questions? Just connect with our team and they will make sure you get your answer.
Data Processing Agreement The Data Processing Addendum (or DPA) is a supplementary document to our existing Terms & Conditions. It clarifies the legal relationship between Mopinion and it’s customers as well as lays out all new legal changes to the platform and data processing procedures (all in accordance to GDPR).
Dedicated Success Manager
Regular Team Consultations Mopinion offers regular and recurring check-ins and consultations with our Customer Success Team to make sure you’re on the path to success.
Onboarding Sessions We help you make sure our software is set up in a way that is sure to bring value to your company and help you achieve your goals. Connect with your Personal Success Manager at anytime.
Bespoke Training Services Tailored user trainings whereby a Mopinion representative will run through your specific goals / questions and identify how you can use the software to achieve your organisation’s goals.
Service Level Agreement A service-level agreement (SLA) defines the level of service expected by a customer from a supplier, laying out the metrics by which that service is measured, and the remedies or penalties, if any, should the agreed-on service levels not be achieved.
Multi-factor Authentication All packages are granted an extra layer of security with our two-factor authentication, or 2FA (enabled individually per user). For Enterprise customers only, we offer an enforced two-factor authentication which enables the administrator(s) to turn on the 2FA for the entire subdomain (i.e. all users).
Single Sign-On The Single-Sign On (SSO) option enables users to log into their Mopinion accounts via their Google account, saving time and offering an extra layer of security.
Dedicated Domain & Storage Get your dedicated database server and sub-domain: Tailored SLA & security offering, high performance & scalability.
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Frequently Asked Questions

Enterprise-Level Security, Privacy and Accessibility

Mopinion is devoted to protecting your data and adhering to the strictest security, privacy and accessibility policies. We offer peak security accreditation with ISO 27001: 2017 and comply with the General Data Protection Regulation (GDPR). We also offer improved accessibility to all types of web users with WCAG 2.1 Level AA certification.

ISO 27001: 2017 GDPR security Accessibility

All business plans and trials include:

Flexible and intuitive

Text Analytics

Get immediate insights into the meaning behind large amounts of customer feedback data

Real-time insights

Unlimited surveys

Craft your own feedback surveys and let your customers share their feedback

Enhanced collaboration

Mobile-optimised forms

With our responsive surveys your users can stay connected through any device

Flexible and intuitive

Real-time analysis

Analyse and visualise feedback data easily. All feedback is processed in real-time

Real-time insights

Automated alerts and tags

Based on scores and keywords you can easily notify your team and categorise feedback data

Enhanced collaboration

API & Integrations

Use our webhooks and integrations to connect Mopinion feedback to your favourite apps

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