Pricing

Plans and Pricing

Free & Small
Business
Agency

Free

No worries, we won’t go Dutch on this one.

0 – Free forever

  • 1 Digital Channel
  • Web
    up to 10,000 pageviews/month
  • Email Campaign Feedback
  • In-App
  • NO Feedback Analytics Dashboarding
  • 2 Feedback Forms
  • 1 User
  • UNLIMITED Feedback Responses
  • Self-service support forum
Limited Features

Basic

For low traffic sites & early stage companies.

/Month

  • 1 Digital Channel
  • Web
    up to 50,000 pageviews/month
  • Email Campaign Feedback
  • In-App
  • Feedback Analytics Dashboarding
  • 3 Feedback Forms
  • 3 Users
  • UNLIMITED Feedback Responses
  • Self-service support forum
Limited Features

Starter

For teams that are ready to start listening to the Voice of the Customer.

/Month

  • 1 Digital Channel
  • Web
    up to 100,000 pageviews/month
  • Email Campaign Feedback
  • In-App
  • Feedback Analytics Dashboarding
  • 10 Feedback Forms
  • 5 Users
  • UNLIMITED Feedback Responses
  • UNLIMITED Email Alerts
  • Automated categorisation
  • Email Support
MOST POPULAR PLAN

Growth

Choose web OR email feedback and get started.

/Month

  • 1 Digital Channel
  • Web
    up to 2,000,000 pageviews/month
  • Email Campaign Feedback
    up to 200,000 emails/month
  • In-App
  • Feedback Analytics Dashboarding
  • UNLIMITED Feedback Responses
  • UNLIMITED Feedback Forms
  • PRIORITY Email Support
  • Full API Access
  • Up to 20 Users

Turbo Growth

Higher visitor volumes? Choose from web, email and/or in-app feedback.

/Month

  • 1 Digital Channel
  • Web
    up to 8,000,000 pageviews/month
  • Email Campaign Feedback
    up to 1,000,000 emails/month
  • In-App
    up to 400,000 app users, 1 SDK
  • Feedback Analytics Dashboarding
  • UNLIMITED Feedback Responses
  • UNLIMITED Feedback Forms
  • PRIORITY Email Support
  • Full API Access
  • Up to 20 Users

Enterprise

For companies with high traffic websites, mobile apps and custom needs.

Let's talk

Tailored plan
  • Multiple Digital Channels
  • Web
    unlimited pageviews/month
  • Email Campaign Feedback
    unlimited emails/month
  • In-App
    unlimited app users/app
  • Feedback Analytics Dashboarding
  • UNLIMITED Feedback Responses
  • UNLIMITED Feedback Forms
  • Enterprise Level Support
  • Full API Access
  • Elite Onboarding
  • Dedicated domain
  • Single Sign-On (SSO)
  • 20+ Users

Join our growing network of partners

The Mopinion partner programme offers a platform to share your digital customer experience expertise.
Sign up below to get in touch with one of Mopinion’s Partner Managers…

Included with your Mopinion Agency Plan:

Give your clients access to your dedicated Mopinion environment.
Receive in-depth training sessions and premium content.
Get serious volume discounts.
Brain pick the pros. Access to the Mopinion partner network.

All prices exclude VAT.

FREE & BASIC
Package limitations

  • No text analytics and AI
  • No mobile SDK usage
  • No data imports and exports (XLS)
  • No automated tagging
  • Limited amount of email alerts
  • Limited task & action management
  • Limited integrations, API’s and webhooks

Try-out

Get to know Mopinion and boost your Online Conversion Rates NOW

No credit card needed

FREE

$00,00

Two Weeks of Access

No obligations

Try-out

Get to know Mopinion and boost your Online Conversion Rates NOW

No creditcard needed

FREE

$00,00

Two Week’ Access

No obligations

You’ll be in good company

Hundreds of companies grow faster with Mopinion

FAQ

What type of businesses are allowed to use your Free & Small plan?
We offer a freemium or small plan for start-ups and/or businesses with less than 20 employees. The Free & Small plan is only for collecting user feedback on your public website and we keep track of your pageviews to prevent misuse. This plan cannot be used for internal feedback projects, mobile apps and/or standalone data-collection projects not running on a public website. If you are an agency, then please contact: sales@mopinion.com. Please note: In case of any misuse, we are entitled to close your account as stated in our Fair Use Policy
Do you have a Data Processing Agreement (DPA)?
Yes, for our Basic, Starter, Growth and Turbo Growth customers we offer our standard customer DPA. Enterprise clients will be offered a Master Service Agreement including an SLA and DPA.
What happens after the trial?
We keep your feedback inbox active but your feedback reports will go offline until you upgrade to a paid plan.
Do I need a credit card for a trial?
No, just your name and email. Only if you choose to upgrade after a trial we would need your credit card.
What are the payment options?
We accept all major credit cards for preauthorised monthly/annual billing. For other payments (for example wire transfers) please contact: sales@mopinion.com.
Can web agencies use Mopinion?
Yes, we have partnerships with web and research agencies. Contact us at sales@mopinion.com or check out our Partner page for more info.
What is the cancellation policy?
You can cancel paid plans anytime, just bear in mind that we can’t do refunds for annual plans. Read more about this in our terms. (Article 3.)
On how many domains can I collect feedback?
There is a limitation on the number of domains in the Starter and Growth packages. The Enterprise package offers customised plans.
Can you tell me more about security?
We take your security seriously. We are ISO 27001 certified and follow strict web programming guidelines. Please visit our ISO 27001 page for more information.
Do I get support during the trial?
Yes, our team will contact you shortly after registration. Feel free to ask them your questions.
Alternatively, you can consult the Mopinion Knowledge Base
Do I need to install anything on my end?
Mopinion is Software-As-A-Service (SaaS) and available 24/7, any time, any place. To run our feedback forms on your (mobile) website just implement our Javascript-tag in your HTML-body or in your Tag Managment solution (for example, Google Tag Manager).
Do you offer discounts for Non-Profits?
Yes we do, just contact sales@mopinion.com and we’ll get back to you as soon as possible.
Are these prices excluding VAT?
Correct, for Dutch customers we add 21% VAT and for EU customers the ‘reverse charge’ ruling applies. Please make sure to add your VAT-number during registration. For customers outside the EU no VAT will be charged.
Do I really have unlimited feedback forms?
The limitation of feedback forms is based on our Fair Use Policy.
Which features are included in the 14 day-trial?
During your trial, you can use most of the key features our solution has to offer. If you want to learn more about the full capabilities then please contact: sales@mopinion.com.
What type of Service Level Agreements (SLA) does Mopinion offer?
On request, we only offer users on our Enterprise plan an SLA.

What people are saying

Flexible and intuitive

Text Analytics

Get immediate insights into the meaning behind large amounts of customer feedback data

Real-time insights

Unlimited surveys

Craft your own feedback surveys and let your customers share their feedback

Enhanced collaboration

Mobile-optimised forms

With our responsive surveys your users can stay connected through any device

Flexible and intuitive

Real-time analysis

Analyse and visualise feedback data easily. All feedback is processed in real-time

Real-time insights

Automated alerts and tags

Based on scores and keywords you can easily notify your team and categorise feedback data

Enhanced collaboration

API & Integrations

Use our webhooks and integrations to connect Mopinion feedback to your favourite apps

Try Mopinion now!

  • Free forever
  • Easy set-up
  • Cancel at any time