Our feedback software pricing and plans

USD and GBP prices are an indication. We will charge you based on the current EUR exchange rate at the moment of charging

Standard

This version of Mopinion gives you all the features you need! Pay for what you collect and start right now, for free!

From 259 per month per month
Please SWITCH perhaps an Enterprise pricing is more suitable to your needs
CONTACT US bespoke pricing
  • No credit card needed
  • 14 days full access free trial

Enterprise

Bespoke features, tailored to your needs. Book yourself a demo with one of our experts. Join thousands of users in optimizing their experiences.

From 999 per month per month
Please SWITCH perhaps an Enterprise pricing is more suitable to your needs
CONTACT US bespoke pricing
  • No credit card needed
  • We'll contact you within 48 hours

Create your plan

Select your details and calculate your price.

USD and GBP prices are an indication. We will charge you based on the current EUR exchange rate at the moment of charging

Standard

From 259 per month per month
Please SWITCH perhaps an Enterprise pricing is more suitable to your needs
CONTACT US bespoke pricing

Enterprise

From 999 per month per month
Please SWITCH perhaps an Enterprise pricing is more suitable to your needs
CONTACT US bespoke pricing

Channels, Targets & Volumes

Real-time insights Mopinion for Websites
Number of domains How many domains do you want to collect feedback from? Including subdomains and different languages.
1 domain(s)
(Up to) unlimited
Monthly Pageviews On average, how many monthly pageviews do you get on the websites you want to run Mopinion on?
500.000 Pageviews
(Up to) unlimited
Real-time insights Mopinion for Email
Number of brands How many domain email adresses will you use to collect feedback?
1 brand(s)
(Up to) unlimited
Monthly emails How many monthly emails will you collect feedback from?
50.000 emails
(Up to) unlimited
Real-time insights Mopinion for App
Number of apps How many apps do you want to collect feedback from?
1 app(s)
(Up to) unlimited
Monthly app sessions How many monthly sessions do you have on your app? One session has a duration of 30 minutes.
100.000 app sessions
(Up to) unlimited

Additional Services & Options

White Label No Mopinion branding on forms
Single Sign On The Single-Sign-On (SSO) option enables users to log into their Mopinion accounts via their Google account, saving time and offering an extra layer of security.
Custom Data Processing Agreement The Data Processing Addendum (or DPA) is a supplementary document to our existing Terms & Conditions. It clarifies the legal relationship between Mopinion and its customers and lays out all new legal changes to the platform and data processing procedures (all following GDPR).
Own Domain Get your dedicated database server and sub-domain: your-company.mopinion.com. Tailored SLA & security offering high performance and scalability.
Personal Onboarding We help you ensure our software is set up in a way that is sure to bring value to your company and help you achieve your goals. Connect with your Success Manager at any time.
Bespoke Training Services Tailored user training whereby a Mopinion representative will run through your specific goals/questions and identify how you can use the software to achieve your organisation’s goals.

Many organisations choose Mopinion because they want more than just a feedback collection or survey tool: they want to make sense of feedback data with the most innovative and flexible feedback analysis software on the market.

What people are saying

Frequently Asked Questions

Yes, for our Standard customers we offer our standard customer DPA. Enterprise clients will be offered a Master Service Agreement including an SLA and DPA.

Read Data Processing Agreement

We accept all major credit cards for pre-authorised monthly/annual billing. For annual billing, we also offer invoicing as a payment option. For other payments (for example, wire transfers) please contact: sales@mopinion.com.

Yes, we have partnerships with web and research agencies. Contact us at sales@mopinion.com or check out our Partner page for more information.

Go to our partner page

If you are a monthly pay-by-credit card user you can cancel at any time. Just bear in mind that we cannot do refunds for annual plans. For Enterprise customers and other than credit card payments other policies apply. Read more about this in our terms.

Read our Terms and Conditions

Mopinion’s most important concern is the protection and reliability of customer data. We are ISO 27001 certified and follow strict web programming guidelines.

Visit our ISO 27001 page for more information

Mopinion is Software-As-A-Service (SaaS) and is therefore available 24/7. To run our feedback forms on your (mobile) website just implement our Javascript-tag in your HTML-body or in your Tag Management solution (for example, Google Tag Manager). Learn more about this on our integrations page. If you're collecting feedback from a native app, you can do this seamlessly with our mobile SDK.

Go to our Integration page
Learn more about Mobile SDK's

Yes. To discuss this in more detail, please contact sales@mopinion.com.

Correct, for Dutch customers we add 21% VAT and for EU customers the ‘reverse charge’ ruling applies. Please make sure to add your VAT-number during registration. For customers outside the EU, no VAT will be charged.

Upon request, we only offer an SLA to customers with an Enterprise plan.

After signing up for a trial, you’ll have 14 days to test out the software. For more information on getting set up, be sure to consult the Mopinion Knowledge Base. Once this trial expires, we’ll keep your feedback inbox active but your feedback reports will go offline until you upgrade to a paid plan.

Go to our Knowledge Base

Enterprise-Level Security, Privacy and Accessibility

Mopinion is devoted to protecting your data and adhering to the strictest security, privacy and accessibility policies. We offer peak security accreditation with ISO 27001: 2017 and comply with the General Data Protection Regulation (GDPR). We also offer improved accessibility to all types of web users with WCAG 2.1 Level AA certification.

ISO 27001: 2017 GDPR security Accessibility

All business plans and trials include:

Flexible and intuitive

Text Analytics

Get immediate insights into the meaning behind large amounts of customer feedback data

Real-time insights

Unlimited surveys

Craft your own feedback surveys and let your customers share their feedback

Enhanced collaboration

Mobile-optimised forms

With our responsive surveys your users can stay connected through any device

Flexible and intuitive

Real-time analysis

Analyse and visualise feedback data easily. All feedback is processed in real-time

Real-time insights

Automated alerts and tags

Based on scores and keywords you can easily notify your team and categorise feedback data

Enhanced collaboration

API & Integrations

Use our webhooks and integrations to connect Mopinion feedback to your favourite apps

By using real-time feedback dashboards we can easily see which issues we have to work on to enhance the shopper journey and satisfaction. These insights are shared on the teams that work on the specific feedback points.

Rosanne Heijligers, Customer Experience Analyst

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See what Mopinion can do for your business

  • Leading Technology
  • Easy set-up
  • Cancel at any time